#1542 Using an LSP type accelerator can cause conflicts with Kaspersky
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Rejected
Reproduction steps:
The previous recurring steps are as shown in this video:https://cloud.qainfo.ru/s/iIKFzHG4dP66trT
After the video ended, the system crashed. Because the recorded video software that came with the system suddenly jumped, the interface that appeared on the phone I recorded the photo:https://cloud.qainfo.ru/s/6dK1QeqsxLccbqt
I put the trace and dump files into a compressed package, and the compressed package download address:https://cloud.qainfo.ru/s/AiRSDVaiiMVHLjG
Related application download address: https://cloud.qainfo.ru/s/dX2mVCoSBoBqUSU
According to some users, after double-clicking other applications in this application, Kaspersky’s network-related anti-virus components will have problems, but since I don’t have enough time, I have not tested this problem in detail. I hope you can test this problem. .
Actual result:
Conflict, system crash
Expected Result:
No problem
System Settings
Operating system: Win 10, x64
System: Intel Core i7 4790k, Western Digital 2T black disk
Product: KIS
Product Version: 21.0.16.613
Language: zh-CN
Product Logs: https://cloud.qainfo.ru/s/AiRSDVaiiMVHLjG
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@huang1111, hi. link is broken, I cannot download anything from it. Check it please.
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@dmitriy-pisarets said in Using an LSP type accelerator can cause conflicts with Kaspersky:
@huang1111, hi. link is broken, I cannot download anything from it. Check it please.
https://drive.google.com/open?id=1EuLEEA3gwArjMbvErjoPMR1gE8cxN6Pq
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@huang1111, Thank you!
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@jarvis said in Using an LSP type accelerator can cause conflicts with Kaspersky:
hello! your dump seems to be corrupted. Can you, please reproduce it?
Hello, I have re-collected a dump, download address: https://drive.google.com/open?id=1b_K3Tv_ns2dEwoYaCEKTN2oGick2cHEq
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@dmitriy-pisarets said in Using an LSP type accelerator can cause conflicts with Kaspersky:
hello! developers says it's gamecap driver problem. Please update it, and try to reproduce problem.
Hello, can't upgrade this driver. If it is not compatible with this application, I suggest to add this application to the feature library, because the blue screen may cause the user's data not to be safely saved, resulting in data loss.
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@huang1111 said in Using an LSP type accelerator can cause conflicts with Kaspersky:
it isn't our driver.
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