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  7. [2021] Performance/Compatibility
  8. Using an LSP type accelerator can cause conflicts with Kaspersky

Using an LSP type accelerator can cause conflicts with Kaspersky

Scheduled Pinned Locked Moved [2021] Performance/Compatibility
12 Posts 3 Posters 6.3k Views 4 Watching
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  • huang1111H Offline
    huang1111H Offline
    huang1111
    [2021] Diamond BT
    wrote on last edited by Jarvis
    #1

    <p><strong>Reproduction steps:</strong></p>
    <p>The previous recurring steps are as shown in this video:<a href="https://cloud.qainfo.ru/s/iIKFzHG4dP66trT" target="_blank" rel="noopener">https://cloud.qainfo.ru/s/iIKFzHG4dP66trT</a></p>
    <p>After the video ended, the system crashed. Because the recorded video software that came with the system suddenly jumped, the interface that appeared on the phone I recorded the photo:<a href="https://cloud.qainfo.ru/s/6dK1QeqsxLccbqt" target="_blank" rel="noopener">https://cloud.qainfo.ru/s/6dK1QeqsxLccbqt</a></p>
    <p>I put the trace and dump files into a compressed package, and the compressed package download address:<a href="https://cloud.qainfo.ru/s/AiRSDVaiiMVHLjG" target="_blank" rel="noopener">https://cloud.qainfo.ru/s/AiRSDVaiiMVHLjG</a></p>
    <p>Related application download address: <a href="https://cloud.qainfo.ru/s/dX2mVCoSBoBqUSU" target="_blank" rel="noopener">https://cloud.qainfo.ru/s/dX2mVCoSBoBqUSU</a></p>
    <p>According to some users, after double-clicking other applications in this application, Kaspersky’s network-related anti-virus components will have problems, but since I don’t have enough time, I have not tested this problem in detail. I hope you can test this problem. .</p>
    <p><strong>Actual result:</strong></p>
    <p><span>Conflict, system crash</span></p>
    <p><strong>Expected Result:</strong></p>
    <p><span>No problem</span></p>

    1 Reply Last reply
    0
    • huang1111H Offline
      huang1111H Offline
      huang1111
      [2021] Diamond BT
      wrote on last edited by
      #2

      <p>Hello, after booting up today, I found a memory report, I sent it now, because the owncloud transmission speed is slow, so I chose Google disk, download address: https://drive.google.com/open?id =1EuLEEA3gwArjMbvErjoPMR1gE8cxN6Pq</p>

      D 1 Reply Last reply
      0
      • huang1111H Offline
        huang1111H Offline
        huang1111
        [2021] Diamond BT
        wrote on last edited by
        #3

        <p>Hello, after booting up today, I found a memory report, I sent it now, because the owncloud transmission speed is slow, so I chose Google disk, download address: https://drive.google.com/open?id =1EuLEEA3gwArjMbvErjoPMR1gE8cxN6Pq</p>

        1 Reply Last reply
        0
        • huang1111H huang1111

          <p>Hello, after booting up today, I found a memory report, I sent it now, because the owncloud transmission speed is slow, so I chose Google disk, download address: https://drive.google.com/open?id =1EuLEEA3gwArjMbvErjoPMR1gE8cxN6Pq</p>

          D Offline
          D Offline
          Dmitriy.Pisarets
          Kaspersky Lab
          wrote on last edited by
          #4

          <p>@huang1111, hi. link is broken, I cannot download anything from it. Check it please. </p>

          huang1111H 1 Reply Last reply
          0
          • D Dmitriy.Pisarets

            <p>@huang1111, hi. link is broken, I cannot download anything from it. Check it please. </p>

            huang1111H Offline
            huang1111H Offline
            huang1111
            [2021] Diamond BT
            wrote on last edited by
            #5

            <p>@dmitriy-pisarets said in <a href="/post/6244" target="_blank" rel="noopener">Using an LSP type accelerator can cause conflicts with Kaspersky</a>:</p>
            <blockquote>
            <p>@huang1111, hi. link is broken, I cannot download anything from it. Check it please. </p>
            </blockquote>
            <p>https://drive.google.com/open?id=1EuLEEA3gwArjMbvErjoPMR1gE8cxN6Pq</p>

            D 1 Reply Last reply
            0
            • huang1111H huang1111

              <p>@dmitriy-pisarets said in <a href="/post/6244" target="_blank" rel="noopener">Using an LSP type accelerator can cause conflicts with Kaspersky</a>:</p>
              <blockquote>
              <p>@huang1111, hi. link is broken, I cannot download anything from it. Check it please. </p>
              </blockquote>
              <p>https://drive.google.com/open?id=1EuLEEA3gwArjMbvErjoPMR1gE8cxN6Pq</p>

              D Offline
              D Offline
              Dmitriy.Pisarets
              Kaspersky Lab
              wrote on last edited by
              #6

              <p>@huang1111, Thank you!</p>

              1 Reply Last reply
              0
              • JarvisJ Offline
                JarvisJ Offline
                Jarvis
                wrote on last edited by
                #7

                hello! your dump seems to be corrupted. Can you, please reproduce it?

                huang1111H 1 Reply Last reply
                0
                • JarvisJ Jarvis

                  hello! your dump seems to be corrupted. Can you, please reproduce it?

                  huang1111H Offline
                  huang1111H Offline
                  huang1111
                  [2021] Diamond BT
                  wrote on last edited by
                  #8

                  <p>@jarvis said in <a href="/post/6274" target="_blank" rel="noopener">Using an LSP type accelerator can cause conflicts with Kaspersky</a>:</p>
                  <blockquote>hello! your dump seems to be corrupted. Can you, please reproduce it?</blockquote>
                  <p>Hello, I have re-collected a dump, download address: https://drive.google.com/open?id=1b_K3Tv_ns2dEwoYaCEKTN2oGick2cHEq</p>

                  1 Reply Last reply
                  0
                  • D Offline
                    D Offline
                    Dmitriy.Pisarets
                    Kaspersky Lab
                    wrote on last edited by
                    #9

                    <p>hello! developers says it's <span>gamecap driver problem. Please update it, and try to reproduce problem. </span></p>
                    <p><span></span></p>

                    huang1111H 1 Reply Last reply
                    0
                    • D Dmitriy.Pisarets

                      <p>hello! developers says it's <span>gamecap driver problem. Please update it, and try to reproduce problem. </span></p>
                      <p><span></span></p>

                      huang1111H Offline
                      huang1111H Offline
                      huang1111
                      [2021] Diamond BT
                      wrote on last edited by huang1111
                      #10

                      <p>@dmitriy-pisarets said in <a href="/post/6407" target="_blank" rel="noopener">Using an LSP type accelerator can cause conflicts with Kaspersky</a>:</p>
                      <blockquote>
                      <p>hello! developers says it's <span>gamecap driver problem. Please update it, and try to reproduce problem. </span></p>
                      <p><span></span></p>
                      </blockquote>
                      <p>Hello, can't upgrade this driver. If it is not compatible with this application, I suggest to add this application to the feature library, because the blue screen may cause the user's data not to be safely saved, resulting in data loss.</p>

                      D 1 Reply Last reply
                      0
                      • huang1111H huang1111

                        <p>@dmitriy-pisarets said in <a href="/post/6407" target="_blank" rel="noopener">Using an LSP type accelerator can cause conflicts with Kaspersky</a>:</p>
                        <blockquote>
                        <p>hello! developers says it's <span>gamecap driver problem. Please update it, and try to reproduce problem. </span></p>
                        <p><span></span></p>
                        </blockquote>
                        <p>Hello, can't upgrade this driver. If it is not compatible with this application, I suggest to add this application to the feature library, because the blue screen may cause the user's data not to be safely saved, resulting in data loss.</p>

                        D Offline
                        D Offline
                        Dmitriy.Pisarets
                        Kaspersky Lab
                        wrote on last edited by
                        #11

                        <p>@huang1111 said in <a href="/post/6687" target="_blank" rel="noopener">Using an LSP type accelerator can cause conflicts with Kaspersky</a>:</p>
                        <p>it isn't our driver. </p>

                        1 Reply Last reply
                        0
                        • JarvisJ Offline
                          JarvisJ Offline
                          Jarvis
                          wrote on last edited by
                          #12

                          Cannot Reproduce

                          1 Reply Last reply
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