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  8. Got dump during scan

Got dump during scan

Scheduled Pinned Locked Moved [2020] Crashes/Dumps/BSOD
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  • H Offline
    H Offline
    Helios_07
    wrote on last edited by Jarvis
    #1

    <p><strong>Real system:</strong></p>
    <p><strong>Windows 10 64-bit, Version 1803</strong></p>
    <p><strong>KIS 20.0.0.318 de, normaly installed nothing changed (App. & Drv .Verif. enabled.)</strong></p>
    <p><strong>manually scan(quick scan, full scan...) setting set to high</strong></p>
    <p><strong></strong></p>
    <p><strong>Reproduction steps:  </strong></p>
    <p><strong>1: unpacked a folder (<a href="https://cloud.qainfo.ru/s/DFzPbCuKcDj4YLB)" target="_blank" rel="noopener">https://cloud.qainfo.ru/s/DFzPbCuKcDj4YLB)</a>  with infected files. Password: infected</strong></p>
    <p><strong>2: scanned this folder manually</strong></p>
    <p><strong>3: clicked during scan solve all problems</strong></p>
    <p><strong>4: gui hanged a moment then crashed and restarted and i got a dump file</strong></p>
    <p><span></span></p>
    <p><strong>Actual result:</strong></p>
    <p><strong>Scan finished, all infected files were processed.</strong></p>
    <p><span></span></p>
    <p><strong>Expected Result:</strong></p>
    <p><span><strong>Scan finished, all infected files were processed</strong>.</span></p>

    PC:
    Windows 10 64-bit Version 20H2
    Build 19042.985
    Intel Core i10-10900K @ 3,7GHZ
    32,0 GB-RAM
    NVIDIA Geforce RTX 2080 TI 11GB
    KIS 21.4.8.292
    KPM 9.0.2.15298(o)
    Forum Signature from 25.May.2021

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    • H Offline
      H Offline
      Helios_07
      wrote on last edited by
      #2

      <p>I managed to reproduce that with a different set of infected files.</p>
      <p>The crash seems to happen during the processing of the last infected file.</p>
      <p></p>
      <p>Dump + traces: https://cloud.qainfo.ru/s/6utzeRmwMTTdJoh</p>

      PC:
      Windows 10 64-bit Version 20H2
      Build 19042.985
      Intel Core i10-10900K @ 3,7GHZ
      32,0 GB-RAM
      NVIDIA Geforce RTX 2080 TI 11GB
      KIS 21.4.8.292
      KPM 9.0.2.15298(o)
      Forum Signature from 25.May.2021

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      0
      • H Offline
        H Offline
        Helios_07
        wrote on last edited by
        #3

        <p><strong>Real system:</strong></p>
        <p><strong>Windows 10 64-bit, Version 1803</strong></p>
        <p><strong>KIS 20.0.0.418 de app + drv verifier enabled</strong></p>
        <p><strong></strong></p>
        <p><strong>Reproduced with .418</strong></p>
        <p><strong></strong></p>
        <p><strong>Dump+traces: https://cloud.qainfo.ru/s/gRUgCRRXmJNRdpe</strong></p>

        PC:
        Windows 10 64-bit Version 20H2
        Build 19042.985
        Intel Core i10-10900K @ 3,7GHZ
        32,0 GB-RAM
        NVIDIA Geforce RTX 2080 TI 11GB
        KIS 21.4.8.292
        KPM 9.0.2.15298(o)
        Forum Signature from 25.May.2021

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