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  8. First time installing Kaspersky, database update problem

First time installing Kaspersky, database update problem

Scheduled Pinned Locked Moved [2021] Installation/Removal/Updates
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  • huang1111H Offline
    huang1111H Offline
    huang1111
    [2021] Diamond BT
    wrote on last edited by Jarvis
    #1

    <p><strong>Reproduction steps:</strong></p>
    <p><span>Install the product for the first time, update the database, open the PC cleaner</span></p>
    <p>This prompt will appear:<a href="https://cloud.qainfo.ru/s/lA6KdT4Qf8o6K30" target="_blank" rel="noopener">https://cloud.qainfo.ru/s/lA6KdT4Qf8o6K30</a></p>
    <p>But at this time in the main interface of the database update module, you will find this:https://cloud.qainfo.ru/s/KkqzlAvfsM2AkVj</p>
    <p><strong>Actual result:</strong></p>
    <p><span>This prompt appears</span></p>
    <p><strong>Expected Result:</strong></p>
    <p><span>This prompt does not appear</span></p>

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    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      Known bug: 3463153

      huang1111H 1 Reply Last reply
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      • JarvisJ Jarvis

        Known bug: 3463153

        huang1111H Offline
        huang1111H Offline
        huang1111
        [2021] Diamond BT
        wrote on last edited by
        #3

        <p>@jarvis said in <a href="/post/5990" target="_blank" rel="noopener">First time installing Kaspersky, database update problem</a>:</p>
        <blockquote>Known bug: 3463153</blockquote>
        <p>I hope to fix it as soon as possible. This problem seems to have been left for a long time.</p>

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