#1452 First time installing Kaspersky, database update problem

  • Rejected

    , last edited by Jarvis

    Reproduction steps:

    Install the product for the first time, update the database, open the PC cleaner

    This prompt will appear:https://cloud.qainfo.ru/s/lA6KdT4Qf8o6K30

    But at this time in the main interface of the database update module, you will find this:https://cloud.qainfo.ru/s/KkqzlAvfsM2AkVj

    Actual result:

    This prompt appears

    Expected Result:

    This prompt does not appear

    System Settings

    Operating system: Win 10, x64

    System: Intel Core i7 4790k, Western Digital 2T black disk

    Product: KIS

    Product Version:

    Language: zh-CN

    Product Logs: no need

  • Known bug: 3463153
  • @jarvis said in First time installing Kaspersky, database update problem:

    Known bug: 3463153

    I hope to fix it as soon as possible. This problem seems to have been left for a long time.

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