Skip to content
kaspersky beta

beta

  • Register

  • Login

  • Categories
  • KForum
  • KClub
  1. Home
  2. ENGLISH USER FORUM
  3. Home
  4. Kaspersky
  5. Archive
  6. 2021
  7. [2021] Performance/Compatibility
  8. AIQIYI software will cause Kaspersky to fail to pop up full screen confirmation window

AIQIYI software will cause Kaspersky to fail to pop up full screen confirmation window

Scheduled Pinned Locked Moved [2021] Performance/Compatibility
7 Posts 3 Posters 5.0k Views 4 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • huang1111H Offline
    huang1111H Offline
    huang1111
    [2021] Diamond BT
    wrote on last edited by Jarvis
    #1

    <p><strong>Reproduction steps:</strong></p>
    <p><span>After my debugging in the past few days, I found out that I had previously appeared "https://eap.kaspersky.com/topic/1435/kaspersky-s-full-screen-confirmation-window-does-not-pop-up- Proper properly-it-starts-with-a-flashback-and-cannot-be-displayed-afterwards" The reason for this problem is that this software (download address:https://c-t.work/s/a32f787f56c54b) in the computer prevents Kaspersky from working properly.The specific recurring process is as follows:After installing the software, restart the computer, about ten minutes after the boot, right click on the Kaspersky icon in the tray, click to exit, you will find the confirmation window flashes backHowever, the first time I turn on the phone every day, I have not encountered the problem of confirming the window flashback. I don't know why, of course, this is left to the development team.</span></p>
    <p><strong>Actual result:</strong></p>
    <p><span>Confirm window flashback</span></p>
    <p><strong>Expected Result:</strong></p>
    <p><span>Confirmation window does not flash back</span></p>

    1 Reply Last reply
    0
    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      hi! As i can understand? this is additional info for this issue https://eap.kaspersky.com/topic/1435 ?

      huang1111H 1 Reply Last reply
      0
      • JarvisJ Jarvis

        hi! As i can understand? this is additional info for this issue https://eap.kaspersky.com/topic/1435 ?

        huang1111H Offline
        huang1111H Offline
        huang1111
        [2021] Diamond BT
        wrote on last edited by
        #3

        <p><span><span>@jarvis在</span></span><a href="/post/5944" target="_blank" rel="noopener"><span><span>AIQIYI软件中表示将导致卡巴斯基无法弹出全屏确认窗口</span></span></a><span><span>:</span></span></p>
        <blockquote><span><span>您好!</span><span>我能理解吗?</span><span>这是此问题的其他信息https://eap.kaspersky.com/topic/1435?</span></span></blockquote>
        <p>You can understand this</p>

        Wesly.ZhangW 1 Reply Last reply
        0
        • huang1111H huang1111

          <p><span><span>@jarvis在</span></span><a href="/post/5944" target="_blank" rel="noopener"><span><span>AIQIYI软件中表示将导致卡巴斯基无法弹出全屏确认窗口</span></span></a><span><span>:</span></span></p>
          <blockquote><span><span>您好!</span><span>我能理解吗?</span><span>这是此问题的其他信息https://eap.kaspersky.com/topic/1435?</span></span></blockquote>
          <p>You can understand this</p>

          Wesly.ZhangW Offline
          Wesly.ZhangW Offline
          Wesly.Zhang
          Moderators
          wrote on last edited by
          #4

          <p>@huang1111 said in <a href="/post/5945" target="_blank" rel="noopener">AIQIYI software will cause Kaspersky to fail to pop up full screen confirmation window</a>:</p>
          <blockquote>
          <p><span><span>@jarvis在</span></span><a href="/post/5944" target="_blank" rel="noopener"><span><span>AIQIYI软件中表示将导致卡巴斯基无法弹出全屏确认窗口</span></span></a><span><span>:</span></span></p>
          <blockquote><span><span>您好!</span><span>我能理解吗?</span><span>这是此问题的其他信息https://eap.kaspersky.com/topic/1435?</span></span></blockquote>
          <p>You can understand this</p>
          </blockquote>
          <p>Hello, huang1111</p>
          <p>Sorry. I follow your reproduce step. I install the iqiyi client and reboot the PC and wait ten minutes. But I can not encounter your issue at last.</p>
          <p>Could you remove KB4505903 additional updates and reinstall iqiyi client to confirm this issue?</p>

          Go! The world ! 💪 Our CD8/CD4 T lymphocytes are on their way to destroy the new tubular virus.😠
          If I don't reply your post here, Please send a PM in KL Community forum or post a E-Mail ( wesly.zhang@qq.com ) to notice me.

          1 Reply Last reply
          0
          • huang1111H Offline
            huang1111H Offline
            huang1111
            [2021] Diamond BT
            wrote on last edited by Yunpeng.Song
            #5

            <p>Hello, after testing, this problem is caused by the unilateral error of AIQIYI software, Kaspersky can not pop up the window properly, as you said, it is very likely that this problem occurs because of the system version and the version of the net framework, but I contact the software publishers, they do not think it is necessary to solve, so the best solution is to uninstall the AIQIYI software, thank you for your concern about this issue.</p>

            1 Reply Last reply
            0
            • JarvisJ Offline
              JarvisJ Offline
              Jarvis
              wrote on last edited by
              #6

              it doesn't seem like problem. We cannot reproduce it, so i will close it.

              huang1111H 1 Reply Last reply
              0
              • JarvisJ Jarvis

                it doesn't seem like problem. We cannot reproduce it, so i will close it.

                huang1111H Offline
                huang1111H Offline
                huang1111
                [2021] Diamond BT
                wrote on last edited by
                #7

                <p>@jarvis said in <a href="/post/6075" target="_blank" rel="noopener">AIQIYI software will cause Kaspersky to fail to pop up full screen confirmation window</a>:</p>
                <blockquote>it doesn't seem like problem. We cannot reproduce it, so i will close it.</blockquote>
                <p>ok,thanks</p>

                1 Reply Last reply
                0
                Reply
                • Reply as topic
                Log in to reply
                • Oldest to Newest
                • Newest to Oldest
                • Most Votes


                © 2025 АО «Лаборатория Касперского»
                • First post
                  Last post
                0
                • Categories
                • KForum
                • KClub