#1435 Kaspersky's full-screen confirmation window does not pop up properly (it starts with a flashback and cannot be displayed afterwards)
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Rejected
Reproduction steps:
Found a problem after the updateKaspersky is normal at the first boot every day.But after restarting the system, Kaspersky's confirmation window will not pop up.For this I recorded a video, check the address: https://drive.google.com/file/d/1-h78hgs9_6MXw6-IIqH_8TD3BmY4mPhE/view?usp=drivesdk
I collected a trace file of the complete flashback processDownload address: https://cloud.qainfo.ru/s/6Zr73SctFlFJvb7
System Settings
Operating system: Win 10, x64
System: Intel Core i7 4790k, Western Digital 2T black disk
Product: KIS
Product Version: 2020 MR0
Language: zh-CN
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@huang1111 Hi! Developers says old Windows and .Net versions can cause this problem. Can you update Windows and ,Net and try to reproduce it?
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@jarvis said in Kaspersky's full\-screen confirmation window does not pop up properly \(it starts with a flashback and cannot be displayed afterwards\):
hello! Can you reproduce it on patch B and on 2021 new build ?
Hello, there is a dump report that failed to start, I hope to be useful to you.https://cloud.qainfo.ru/s/1BkU9wZcgzUs3vN
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@jarvis said in Kaspersky's full\-screen confirmation window does not pop up properly \(it starts with a flashback and cannot be displayed afterwards\):
hello! Can you reproduce it on patch B and on 2021 new build ?
I have been a Windows 7 system before, this time I changed to the Windows 10 system, there was no problem in the previous environment, it was the push time of the b patch.Due to this problem, I have become very difficult to uninstall. I can't determine if the b patch has this problem.And my virtual machine is Windows7 system, everything is fine, but currently my virtual machine has not been replaced to Windows10 1903
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