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  7. [2021] Crashes/Dumps/BSOD
  8. Crashes product and complete loading components with error.

Crashes product and complete loading components with error.

Scheduled Pinned Locked Moved [2021] Crashes/Dumps/BSOD
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  • Virus_900V Offline
    Virus_900V Offline
    Virus_900
    [2021] Gold BT
    wrote on last edited by Jarvis
    #1

    <p><strong><span>Windows 10 Pro Build 18362  EN All update</span><span> KTS 21.0.15.554 EN</span> <span>Application Verifier and Driver Verifier ON</span></strong></p>
    <p><strong></strong></p>
    <p><strong>Reproduction steps:</strong></p>
    <ol>
    <li><span></span>Disable Self-Defense..</li>
    <li>Unloading Product.</li>
    <li>Delete folder Bases.</li>
    <li>Run product Product.</li>
    <li>Run update basesdata.</li>
    </ol>
    <p><strong>Actual result:</strong></p>
    <p><span></span>Create dump and loading components with 2789474320 and 2789474329 after update basesdata.</p>
    <p><strong>Expected Result:</strong></p>
    <p><span></span>Loading and update basesdata without error and crashes.</p>
    <p><img src="https://i.ibb.co/WkWYxLw/Untitled1.png" /></p>
    <p></p>
    <p></p>
    <p><img src="https://i.ibb.co/fnQ4sBK/Untitled2.png" /></p>
    <p></p>
    <p><img src="https://i.ibb.co/LRLhtfY/Annotation-2019-07-25-224755.png" /></p>

    KTS 21.2.16.590 with Patch B
    KVRT 20.0.4.0 Testing

    OS Windows 10 Pro (x64) 19041 EN All update
    CPU Intel Core 2 Duo E4500 2.20 GHz
    RAM 4GB DDR2 x2 Slots userd,
    SSD SPCC Solid State Disk 256 GB
    HDD Hitachi HDP725050GLA360 500 GB

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    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      this is not proper scenario. we don't support cases when user STOPS self-defense and then brakes product.

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