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  8. Cannot run task automatically update after loading product.

Cannot run task automatically update after loading product.

Scheduled Pinned Locked Moved [2021] Installation/Removal/Updates
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  • Virus_900V Offline
    Virus_900V Offline
    Virus_900
    [2021] Gold BT
    wrote on last edited by Jarvis
    #1

    Windows 10 Pro Build 18362  EN All update KTS 21.0.15.554 EN


    Reproduction steps:

    1. $1

    2. $1

    Actual result:

    After loading product appeared window Databases out of date Cannot update databases automatically. Internet connection may be missing.

    Expected Result:

    After loading product at once run task automatically task update databases.

    KTS 21.2.16.590 with Patch B
    KVRT 20.0.4.0 Testing

    OS Windows 10 Pro (x64) 19041 EN All update
    CPU Intel Core 2 Duo E4500 2.20 GHz
    RAM 4GB DDR2 x2 Slots userd,
    SSD SPCC Solid State Disk 256 GB
    HDD Hitachi HDP725050GLA360 500 GB

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    0
    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      Can you update bases with the help of VPN?

      1 Reply Last reply
      0
      • Virus_900V Offline
        Virus_900V Offline
        Virus_900
        [2021] Gold BT
        wrote on last edited by
        #3

        Bases update withou VPN does not know can and one time only reproduction.

        KTS 21.2.16.590 with Patch B
        KVRT 20.0.4.0 Testing

        OS Windows 10 Pro (x64) 19041 EN All update
        CPU Intel Core 2 Duo E4500 2.20 GHz
        RAM 4GB DDR2 x2 Slots userd,
        SSD SPCC Solid State Disk 256 GB
        HDD Hitachi HDP725050GLA360 500 GB

        1 Reply Last reply
        0
        • Virus_900V Offline
          Virus_900V Offline
          Virus_900
          [2021] Gold BT
          wrote on last edited by
          #4

          Look trace can there something will see.

          KTS 21.2.16.590 with Patch B
          KVRT 20.0.4.0 Testing

          OS Windows 10 Pro (x64) 19041 EN All update
          CPU Intel Core 2 Duo E4500 2.20 GHz
          RAM 4GB DDR2 x2 Slots userd,
          SSD SPCC Solid State Disk 256 GB
          HDD Hitachi HDP725050GLA360 500 GB

          1 Reply Last reply
          0
          • D Offline
            D Offline
            Dmitriy.Pisarets
            Kaspersky Lab
            wrote on last edited by
            #5

            @virus_900 hi! 

            Can you remember, you had installed this version upon old one? Or it was "clean" OS ?  

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            • Virus_900V Offline
              Virus_900V Offline
              Virus_900
              [2021] Gold BT
              wrote on last edited by
              #6

              Dima, hi install on old OS and itself product?

              KTS 21.2.16.590 with Patch B
              KVRT 20.0.4.0 Testing

              OS Windows 10 Pro (x64) 19041 EN All update
              CPU Intel Core 2 Duo E4500 2.20 GHz
              RAM 4GB DDR2 x2 Slots userd,
              SSD SPCC Solid State Disk 256 GB
              HDD Hitachi HDP725050GLA360 500 GB

              1 Reply Last reply
              0
              • D Offline
                D Offline
                Dmitriy.Pisarets
                Kaspersky Lab
                wrote on last edited by
                #7

                Is it question or answer ? 

                1 Reply Last reply
                0
                • Virus_900V Offline
                  Virus_900V Offline
                  Virus_900
                  [2021] Gold BT
                  wrote on last edited by
                  #8

                  Question.

                  KTS 21.2.16.590 with Patch B
                  KVRT 20.0.4.0 Testing

                  OS Windows 10 Pro (x64) 19041 EN All update
                  CPU Intel Core 2 Duo E4500 2.20 GHz
                  RAM 4GB DDR2 x2 Slots userd,
                  SSD SPCC Solid State Disk 256 GB
                  HDD Hitachi HDP725050GLA360 500 GB

                  1 Reply Last reply
                  0
                  • D Offline
                    D Offline
                    Dmitriy.Pisarets
                    Kaspersky Lab
                    wrote on last edited by
                    #9

                    Then, I don't quite catch it. What do you mean? 

                    I've just asked, you had installed 544 product to the OS, where 481 was installed earlier ?

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                    0
                    • Virus_900V Offline
                      Virus_900V Offline
                      Virus_900
                      [2021] Gold BT
                      wrote on last edited by
                      #10

                      @dmitriy-pisarets said in Cannot run task automatically update after loading product.:

                      Then, I don't quite catch it. What do you mean?  I've just asked, you had installed 544 product to the OS, where 481 was installed earlier ?

                      Yes

                      KTS 21.2.16.590 with Patch B
                      KVRT 20.0.4.0 Testing

                      OS Windows 10 Pro (x64) 19041 EN All update
                      CPU Intel Core 2 Duo E4500 2.20 GHz
                      RAM 4GB DDR2 x2 Slots userd,
                      SSD SPCC Solid State Disk 256 GB
                      HDD Hitachi HDP725050GLA360 500 GB

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                      0
                      • JarvisJ Offline
                        JarvisJ Offline
                        Jarvis
                        wrote on last edited by
                        #11

                        As Designed

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