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  8. Падает при переходе на eap.kaspersky.com с истекшим сертификатом

Падает при переходе на eap.kaspersky.com с истекшим сертификатом

Scheduled Pinned Locked Moved [2021] Crashes/Dumps/BSOD
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  • kilo2K Offline
    kilo2K Offline
    kilo2
    Moderators
    wrote on last edited by Jarvis
    #1

    <p><strong>Шаги воспроизведения:</strong></p>
    <p><span>Открыть сайт  на<a href="/" target="_blank" rel="noopener"> eap.kaspersky.com</a> с истекшим сертификатом в браузере Firefox</span></p>
    <p><strong>Актуальный результат:</strong></p>
    <p><span>Получаю сообщение об ошибки записи дамп Failed to write dump</span></p>
    <pre class="language-clike"><code>---------------------------
    Failed to write dump C:\ProgramData\Kaspersky Lab\KAV.21.0.15.544_07.24_20.49_5212.SRV0.full.dmp

    Please, try to manually create dump of process with pid 5212 using TaskManager, Process Explorer or any other tool.
    If impossible try to write dump from context menu in tray.
    Then set focus to this message box, press Ctrl+C and send the text in clipboard along with the dump and all traces (including C:\ProgramData\Kaspersky Lab\KAV.dumpwriter.log if any) to Andrey.Solovyov@kaspersky.com

    OS version 10.0.18362
    Received callback of type 10

    12:50:03.380 [2A1C:2A20] INF [kldw] MinidumpCallback: Received callback of type 10

    12:50:11.322 [2A1C:2A20] INF [kldw] Bug2783320 message: WriteFullMemory virtual memory layout changed, retries 3, 0x34660000 (0xfa4:0x33972391000) vs. 0x346ca000 (0xfca:0x33f8b811000)

    12:50:11.575 [2A1C:2A20] INF [kldw] MinidumpCallback: Received callback of type 10

    12:50:14.224 [2A1C:2A20] INF [kldw] MinidumpCallback: Received callback of type 10

    12:50:22.725 [2A1C:2A20] INF [kldw] Bug2783320 message: WriteFullMemory virtual memory layout changed, retries 2, 0x347b8000 (0x1024:0x34e81291000) vs. 0x34812000 (0x104a:0x3552e541000)

    12:50:22.978 [2A1C:2A20] INF [kldw] MinidumpCallback: Received callback of type 10

    12:50:24.253 [2A1C:2A20] INF [kldw] MinidumpCallback: Received callback of type 10

    12:50:31.083 [2A1C:2A20] INF [kldw] Bug2783320 message: WriteFullMemory virtual memory layout changed, retries 1, 0x3490b000 (0x10ac:0x366e26b1000) vs. 0x3498f000 (0x10db:0x36f86d11000)

    12:50:31.085 [2A1C:2A20] INF [kldw] MinidumpCallback: Received callback of type 13

    12:50:31.093 [2A1C:2A20] INF [kldw] MinidumpCallback: Finish writing dump using custom callback

    12:50:31.096 [2A1C:2A20] ERR [kldw] MiniDumpWriteDump(399654) failed, code 0x8007000d

    12:50:31.098 [2A1C:2A20] INF [kldw] Finished writing dumps

    12:50:31.101 [2A1C:2A20] INF [kldw] Last callback type 13:

    0 0 0 0 0 0 0 0 d 0 0 0 a4 1 0 0

    0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

    0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

    0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0


    ОК
    ---------------------------</code></pre>
    <p><span>В архиве дампы и трассировки продукта </span></p>
    <p><strong>Ожидаемый результат:</strong></p>
    <p>Стабильная работа продукта</p>
    <p></p>
    <p></p>

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    0
    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      известный дамп

      1 Reply Last reply
      0
      • D Offline
        D Offline
        Dmitriy.Pisarets
        Kaspersky Lab
        wrote on last edited by
        #3

        <p>@kilo2 добрый день! А вы сможете попытаться отловить жтот дамп, с полными трейсами со старта продукта ? </p>

        1 Reply Last reply
        0
        • kilo2K Offline
          kilo2K Offline
          kilo2
          Moderators
          wrote on last edited by
          #4

          <p>@Dmitriy.Pisarets сейчас проблема воспроизвести данную ситуацию. Нужен сайт с недействительным сертификатом еще чтоб-бы на данном домене было включен HSTS</p>
          <p>Пытался воспроизвести подобную ситуацию путем изменения системного времени на ПК, но браузеры сейчас умные и сразу выводят сообщение что на ПК неправильная дата</p>

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