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  7. [2021] Crashes/Dumps/BSOD
  8. Failed to write dump

Failed to write dump

Scheduled Pinned Locked Moved [2021] Crashes/Dumps/BSOD
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  • kilo2K Offline
    kilo2K Offline
    kilo2
    Moderators
    wrote on last edited by Jarvis
    #1

    <p><strong>Шаги воспроизведения:</strong></p>
    <p><span></span>Точные шаги не могу указать. Закрыл Firefox и через несколько секунд получил это сообщение.</p>
    <p>Создал дамп как было указано в сообщении</p>
    <p><strong>Актуальный результат:</strong></p>
    <pre class="language-clike"><code>---------------------------
    Failed to write dump C:\ProgramData\Kaspersky Lab\KAV.21.0.11.416_07.08_19.37_5012.SRV0.full.dmp

    Please, try to manually create dump of process with pid 5012 using TaskManager, Process Explorer or any other tool.
    If impossible try to write dump from context menu in tray.
    Then set focus to this message box, press Ctrl+C and send the text in clipboard along with the dump and all traces (including C:\ProgramData\Kaspersky Lab\KAV.dumpwriter.log if any) to Andrey.Solovyov@kaspersky.com

    OS version 10.0.18362
    80f3000)

    11:38:23.282 [28DC:28E0] INF [kldw] MinidumpCallback: Received callback of type 10

    11:38:23.618 [28DC:28E0] INF [kldw] MinidumpCallback: Received callback of type 10

    11:38:30.844 [28DC:28E0] INF [kldw] Bug2783320 message: WriteFullMemory virtual memory layout changed, retries 3, 0x312a4000 (0xd08:0x2f652513000) vs. 0x312bc000 (0xd17:0x2f828ed3000)

    11:38:31.097 [28DC:28E0] INF [kldw] MinidumpCallback: Received callback of type 10

    11:38:35.063 [28DC:28E0] INF [kldw] MinidumpCallback: Received callback of type 10

    11:38:39.888 [28DC:28E0] INF [kldw] Bug2783320 message: WriteFullMemory virtual memory layout changed, retries 2, 0x31312000 (0xd4e:0x2ff1b603000) vs. 0x31337000 (0xd66:0x30251da3000)

    11:38:40.155 [28DC:28E0] INF [kldw] MinidumpCallback: Received callback of type 10

    11:38:41.027 [28DC:28E0] INF [kldw] MinidumpCallback: Received callback of type 10

    11:38:46.902 [28DC:28E0] INF [kldw] Bug2783320 message: WriteFullMemory virtual memory layout changed, retries 1, 0x313a9000 (0xd87:0x306d3673000) vs. 0x313c9000 (0xd9b:0x309a2093000)

    11:38:46.904 [28DC:28E0] INF [kldw] MinidumpCallback: Received callback of type 13

    11:38:46.904 [28DC:28E0] INF [kldw] MinidumpCallback: Finish writing dump using custom callback

    11:38:46.906 [28DC:28E0] ERR [kldw] MiniDumpWriteDump(399654) failed, code 0x8007000d

    11:38:46.909 [28DC:28E0] INF [kldw] Last callback type 13:

    0 0 0 0 0 0 0 0 d 0 0 0 90 1 0 0

    0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

    0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

    0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0


    ОК
    ---------------------------</code></pre>
    <p><strong>Ожидаемый результат:</strong></p>
    <p><span></span></p>

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    • D Offline
      D Offline
      Dmitriy.Pisarets
      Kaspersky Lab
      wrote on last edited by
      #2

      <p>проблема известная, и она на стороне MS. Ждем от них решения. </p>

      1 Reply Last reply
      0
      • JarvisJ Offline
        JarvisJ Offline
        Jarvis
        wrote on last edited by
        #3

        Duplicate

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