#1325 Failed to write dump
-
Rejected
Шаги воспроизведения:
Точные шаги не могу указать. Закрыл Firefox и через несколько секунд получил это сообщение.
Создал дамп как было указано в сообщении
Актуальный результат:
--------------------------- Failed to write dump C:\ProgramData\Kaspersky Lab\KAV.21.0.11.416_07.08_19.37_5012.SRV0.full.dmp --------------------------- Please, try to manually create dump of process with pid 5012 using TaskManager, Process Explorer or any other tool. If impossible try to write dump from context menu in tray. Then set focus to this message box, press Ctrl+C and send the text in clipboard along with the dump and all traces (including C:\ProgramData\Kaspersky Lab\KAV.dumpwriter.log if any) to Andrey.Solovyov@kaspersky.com OS version 10.0.18362 80f3000) 11:38:23.282 [28DC:28E0] INF [kldw] MinidumpCallback: Received callback of type 10 11:38:23.618 [28DC:28E0] INF [kldw] MinidumpCallback: Received callback of type 10 11:38:30.844 [28DC:28E0] INF [kldw] Bug2783320 message: WriteFullMemory virtual memory layout changed, retries 3, 0x312a4000 (0xd08:0x2f652513000) vs. 0x312bc000 (0xd17:0x2f828ed3000) 11:38:31.097 [28DC:28E0] INF [kldw] MinidumpCallback: Received callback of type 10 11:38:35.063 [28DC:28E0] INF [kldw] MinidumpCallback: Received callback of type 10 11:38:39.888 [28DC:28E0] INF [kldw] Bug2783320 message: WriteFullMemory virtual memory layout changed, retries 2, 0x31312000 (0xd4e:0x2ff1b603000) vs. 0x31337000 (0xd66:0x30251da3000) 11:38:40.155 [28DC:28E0] INF [kldw] MinidumpCallback: Received callback of type 10 11:38:41.027 [28DC:28E0] INF [kldw] MinidumpCallback: Received callback of type 10 11:38:46.902 [28DC:28E0] INF [kldw] Bug2783320 message: WriteFullMemory virtual memory layout changed, retries 1, 0x313a9000 (0xd87:0x306d3673000) vs. 0x313c9000 (0xd9b:0x309a2093000) 11:38:46.904 [28DC:28E0] INF [kldw] MinidumpCallback: Received callback of type 13 11:38:46.904 [28DC:28E0] INF [kldw] MinidumpCallback: Finish writing dump using custom callback 11:38:46.906 [28DC:28E0] ERR [kldw] MiniDumpWriteDump(399654) failed, code 0x8007000d 11:38:46.909 [28DC:28E0] INF [kldw] Last callback type 13: 0 0 0 0 0 0 0 0 d 0 0 0 90 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 --------------------------- ОК ---------------------------
Ожидаемый результат:
System Settings
Operating system: Win 10, x64
System: Intel Core i7-4770, 32GB RAM
Product: KTS
Product Version: 21.0.11.416
Language: ru-RU
Product Logs: https://cloud.qainfo.ru/s/H5OTWkPjzBOD4K6
-
-