#1282 Crashes product in time loading.
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Rejected
Windows 10 Pro Build 18362 EN All update KTS 21.0.11.416 EN Application Verifier and Driver Verifier ON
Reproduction steps:
- Run Selective Scan.
- Unloading product.
Actual result:
After unloading and loading product general dump.
Expected Result:
Product loading without dump.
Additional:
After crashes product appeared window.
------------------------------------------------------Failed to write dump C:\ProgramData\Kaspersky Lab\KAV.21.0.11.416_06.25_14.25_2760.SRV0.full.dmp---------------------------Please, try to manually create dump of process with pid 2760 using TaskManager, Process Explorer or any other tool.If impossible try to write dump from context menu in tray.Then set focus to this message box, press Ctrl+C and send the text in clipboard along with the dump and all traces (including C:\ProgramData\Kaspersky Lab\KAV.dumpwriter.log if any) to Andrey.Solovyov@kaspersky.comOS version 10.0.18362. 0x2bdde000 (0xe5e:0x35e1a3fd000)11:27:26.955 [A98:B64] INF [kldw] MinidumpCallback: Received callback of type 1011:27:31.175 [A98:B64] INF [kldw] MinidumpCallback: Received callback of type 1011:28:14.771 [A98:B64] INF [kldw] Bug2783320 message: WriteFullMemory virtual memory layout changed, retries 3, 0x2bdf2000 (0xe72:0x3627847d000) vs. 0x2be16000 (0xe96:0x36a6ae6d000)11:28:15.116 [A98:B64] INF [kldw] MinidumpCallback: Received callback of type 1011:28:17.247 [A98:B64] INF [kldw] MinidumpCallback: Received callback of type 1011:29:02.763 [A98:B64] INF [kldw] Bug2783320 message: WriteFullMemory virtual memory layout changed, retries 2, 0x2be29000 (0xea9:0x36ea84bd000) vs. 0x2be56000 (0xed4:0x3785323d000)11:29:03.112 [A98:B64] INF [kldw] MinidumpCallback: Received callback of type 1011:29:08.251 [A98:B64] INF [kldw] MinidumpCallback: Received callback of type 1011:29:53.174 [A98:B64] INF [kldw] Bug2783320 message: WriteFullMemory virtual memory layout changed, retries 1, 0x2be6e000 (0xeeb:0x37d96fcd000) vs. 0x2be97000 (0xf14:0x387210cd000)11:29:53.277 [A98:B64] INF [kldw] MinidumpCallback: Received callback of type 1311:29:53.316 [A98:B64] INF [kldw] MinidumpCallback: Finish writing dump using custom callback11:29:53.384 [A98:B64] ERR [kldw] MiniDumpWriteDump(399654) failed, code 0x8007000d11:29:54.490 [A98:B64] INF [kldw] Last callback type 13:0 0 0 0 0 0 0 0 d 0 0 0 98 1 0 00 0 0 0 0 0 0 0 0 0 0 0 0 0 0 00 0 0 0 0 0 0 0 0 0 0 0 0 0 0 00 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
---------------------------OK ---------------------------
System Settings
Operating system: Win 10, x64
System: Intel Core 2 Duo E4500 RAM 3GB DDR2 Hitachi HDP725050GLA360 500 GB ASUS P5G-MX
Product: KTS
Product Version: 21.0.11.416
Language: en-US
Product Logs: https://cloud.qainfo.ru/s/NY2CI6E8NHWop4g
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