#1259 Kaspersky screen keyboard movement problem
Accepted, last edited by Jarvis last edited by Jarvis
This is divided into two stepsIn the first step, you can right click on the Kaspersky tray icon, go to the tool column, select the startup screen keyboard, try to click the interface with the mouse, and try to move it, you will find that it does not follow the mouse.It will only teleport to where the mouse stays last.The second step, open the Kaspersky application, click on more tools, open the on-screen keyboard, you will find that at this point, tap and hold the on-screen keyboard and try to move it, you will find it will move with the movement of the mouse.
The screen keyboard does not move with the movement of the mouse
The screen keyboard moves with the movement of the mouse
Operating system: Win 7, x64
System: Intel Core i7 4790k, Western Digital 2T black disk
Product Version: 188.8.131.528
Product Logs: https://cloud.qainfo.ru/s/OJXN3Ov3bHwXMHs
@huang1111 Virtual machine can cause such troubles. Can you reproduce in on real PC? Also we will need traces, if it reproduce on PC.
This problem has occurred from the 2019, 2020, and 2021 versions I have tested. This will happen in real machines or virtual machines. If you need trace, I may have to wait until tomorrow to submit it to you. Can you not reproduce it?