#1253 Kaspersky screen keyboard movement problem


  • Information provided

    , last edited by Jarvis

    Reproduction steps:

    This is divided into two stepsIn the first step, you can right click on the Kaspersky tray icon, go to the tool column, select the startup screen keyboard, try to click the interface with the mouse, and try to move it, you will find that it does not follow the mouse. Move and move, it will only teleport to where the mouse stays last.The second step, open the Kaspersky application, click on more tools, open the on-screen keyboard, you will find that at this point, tap and hold the on-screen keyboard and try to move it, you will find it will move with the movement of the mouse.

    Actual result:

    The screen keyboard does not move with the movement of the mouse

    Expected Result:

    The screen keyboard moves with the movement of the mouse

    Since it is possible that my statement may not be clear, I recorded a video to demonstrate the existence of this problem, the link address: https://drive.google.com/file/d/1-YzdkQEhPngs7C6tjzBvqxmuXbaR29JO/view?usp=drivesdk

    Support online viewing

    System Settings

    Operating system: Win 7, x64

    System: ASUS motherboard, Kingston 8G memory (assigned to virtual machine 4G), Intel Core i7 4790k, Western Digital 2T black disk

    Product: KIS

    Product Version: 20.0.0.+

    Language: zh-CN

    Product Logs: https://drive.google.com/file/d/1-YzdkQEhPngs7C6tjzBvqxmuXbaR29JO/view?usp=drivesdk

  • I am very sorry, since I have not completed the registration of OWNCLOUD account, all I can only use Google hard disk to send my video, but fortunately Google hard disk supports online viewing, avoiding a lot of trouble.tongue-out

  • please check on latest beta, upload new video and traces to ownCloud if still repro.
  • @jarvis said in Kaspersky screen keyboard movement problem:

    please check on latest beta, upload new video and traces to ownCloud if still repro.

    Hello, this problem has been fixedThe version I tested is 2021 and 2020. Other versions are unknown.



Looks like your connection to Beta Testing was lost, please wait while we try to reconnect.