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  8. Падение после установки KTS

Падение после установки KTS

Scheduled Pinned Locked Moved [2021] Crashes/Dumps/BSOD
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  • staffS Offline
    staffS Offline
    staff
    Moderators
    wrote on last edited by Jarvis
    #1

    <p><strong>Reproduction steps:</strong></p>
    <ol>
    <li><span></span>Установил продукт.</li>
    <li>Появились ошибки</li>
    </ol>
    <p>---------------------------Failed to write dump C:\ProgramData\Kaspersky Lab\KAV.21.0.7.318_06.16_13.11_3988.SRV0.full.dmp---------------------------Please, try to manually create dump of process with pid 3988 using TaskManager, Process Explorer or any other tool.If impossible try to write dump from context menu in tray.Then set focus to this message box, press Ctrl+C and send the text in clipboard along with the dump and all traces (including C:\ProgramData\Kaspersky Lab\KAV.dumpwriter.log if any) to Andrey.Solovyov@kaspersky.com</p>
    <p><strong>Actual result:</strong></p>
    <p><strong>Падение, блокировка клавиатуры на время ошибки.</strong></p>
    <p><span></span></p>
    <p><strong>Expected Result:</strong></p>
    <p><span></span>Работа без проблем.</p>

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    • D Offline
      D Offline
      Dmitriy.Pisarets
      Kaspersky Lab
      wrote on last edited by
      #2

      <p>@staff добрый день! У вас же rs6 ? можете попробовать отключить system watcher (мониторинг активности) и попробовать воспроизвести дамп? </p>

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      • JarvisJ Offline
        JarvisJ Offline
        Jarvis
        wrote on last edited by
        #3

        Duplicate

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