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  7. [2021] Crashes/Dumps/BSOD
  8. Messaging Unknown Hard Error after take checkbox Enable Self-Defense

Messaging Unknown Hard Error after take checkbox Enable Self-Defense

Scheduled Pinned Locked Moved [2021] Crashes/Dumps/BSOD
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  • Virus_900V Offline
    Virus_900V Offline
    Virus_900
    [2021] Gold BT
    wrote on last edited by Jarvis
    #1

    <p><strong><span>Windows 10 Pro Build 18362  EN All update</span><span> KTS 21.0.7.318 EN</span> Safe Mode</strong></p>
    <p><strong></strong></p>
    <p><strong>Reproduction steps:</strong></p>
    <ol>
    <li><span>Open GUI.</span><span></span></li>
    <li><span>Settings->Additional->Self-Defense.</span></li>
    <li><span></span>Take checkbox Enable Self-Defense.</li>
    </ol>
    <p><strong>Actual result:</strong></p>
    <p>Crashes product and messaging Unknown Hard Error.</p>
    <p><strong>Expected Result:</strong><span></span></p>
    <p><span></span>Self-Defense product disable.</p>
    <p><span><img src="https://i.ibb.co/vLzkxY7/Untitled1.png" /></span></p>

    KTS 21.2.16.590 with Patch B
    KVRT 20.0.4.0 Testing

    OS Windows 10 Pro (x64) 19041 EN All update
    CPU Intel Core 2 Duo E4500 2.20 GHz
    RAM 4GB DDR2 x2 Slots userd,
    SSD SPCC Solid State Disk 256 GB
    HDD Hitachi HDP725050GLA360 500 GB

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    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      The dump generate two issues:
      1.3404362 - known issue, about disable self-defense
      2.3432712 - new issue, pending developer to analyze

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      • JarvisJ Offline
        JarvisJ Offline
        Jarvis
        wrote on last edited by
        #3

        Cannot Reproduce

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