#1176 Product GUI restarted when you try to check a file's reputation.


  • Accepted

    , last edited by Jarvis

    Reproduction steps:

    right click a file and choose Check reputation in KSN

    Actual result:

    product gui restarted

    Expected Result:

    product will continue working and show file reputation.

    System Settings

    Operating system: Win 10, x64

    System: DELL XPS13 9380

    Product: KSOS

    Product Version: 21.0.7.318

    Language: en-US

    Product Logs: https://cloud.qainfo.ru/s/tsC5hIg5A7RT6ol

  • , last edited by harlan4096

    I confirm this issue, GUI crash, but no dumps undecided in my case the window showing KSN data is not showed...

  • I also found this problem in the Windows 7 x64 system environment too. Every time I check the reputation of the file in KSN, it will cause avpui.exe to crash and restart.cry



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