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  6. Crashes creation Data Encryption.

Crashes creation Data Encryption.

Scheduled Pinned Locked Moved Patch B for KAVKISKTSKFA 2019 / KS 2.0 / VPN 3.0 / KSOS 6.0 / KFP 6.5
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  • Virus_900V Virus_900

    Reproduction steps:

    1. $1

    2. $1


    Actual result:

    Click create new data vault creation damps.


    Expected Result:

    Create vault successful.

    Ilya.ZadonskyI Offline
    Ilya.ZadonskyI Offline
    Ilya.Zadonsky
    Kaspersky Lab
    wrote on last edited by
    #2

    Производились ли какие-либо манипуляции с реестром? (Миграция \ обновление ОС)

    Приложи export HKEY_LOCAL_MACHINE и HKEY_CURRENT_USER.

    1 Reply Last reply
    0
    • Virus_900V Offline
      Virus_900V Offline
      Virus_900
      [2021] Gold BT
      wrote on last edited by
      #3

      Да телемитрию отключал https://cloud.qainfo.ru/s/n69MsYmgHdPRYka вот как ты и просил.

      KTS 21.2.16.590 with Patch B
      KVRT 20.0.4.0 Testing

      OS Windows 10 Pro (x64) 19041 EN All update
      CPU Intel Core 2 Duo E4500 2.20 GHz
      RAM 4GB DDR2 x2 Slots userd,
      SSD SPCC Solid State Disk 256 GB
      HDD Hitachi HDP725050GLA360 500 GB

      1 Reply Last reply
      0
      • JarvisJ Offline
        JarvisJ Offline
        Jarvis
        wrote on last edited by
        #4

        Информация занесена в баг.

        1 Reply Last reply
        0
        • J Offline
          J Offline
          Jowi
          Moderators
          wrote on last edited by
          #5

          Why are you talking russian, when you are in english section?

          Aspire Go15 - i5 1334U, 16GB, Win11 Home 25H2

          1 Reply Last reply
          0
          • Ilya.ZadonskyI Offline
            Ilya.ZadonskyI Offline
            Ilya.Zadonsky
            Kaspersky Lab
            wrote on last edited by
            #6

            Because I know that he is Russian and I do not feel like doing translations.

            If he wants to train in the description of the bug in English, then I do not see any problems in this.

            1 Reply Last reply
            0
            • JarvisJ Offline
              JarvisJ Offline
              Jarvis
              wrote on last edited by
              #7

              Нужны файлы файлы из %TEMP% (kl-setup*.log, kl-install*.log, MSI*.log).

              Миграции, апгрейды были? Что понимается под отключением телеметрии?

              Virus_900V 1 Reply Last reply
              0
              • Virus_900V Offline
                Virus_900V Offline
                Virus_900
                [2021] Gold BT
                wrote on last edited by
                #8

                Вы спросили что то делал с реестром я ответил Миграции и апргейтов не было.

                KTS 21.2.16.590 with Patch B
                KVRT 20.0.4.0 Testing

                OS Windows 10 Pro (x64) 19041 EN All update
                CPU Intel Core 2 Duo E4500 2.20 GHz
                RAM 4GB DDR2 x2 Slots userd,
                SSD SPCC Solid State Disk 256 GB
                HDD Hitachi HDP725050GLA360 500 GB

                1 Reply Last reply
                0
                • JarvisJ Jarvis

                  Нужны файлы файлы из %TEMP% (kl-setup*.log, kl-install*.log, MSI*.log).

                  Миграции, апгрейды были? Что понимается под отключением телеметрии?

                  Virus_900V Offline
                  Virus_900V Offline
                  Virus_900
                  [2021] Gold BT
                  wrote on last edited by
                  #9

                  @jarvis said in Crashes creation Data Encryption.: > Нужны файлы файлы из %TEMP% (kl-setup*.log, kl-install*.log, MSI*.log). > Миграции, апгрейды были? Что понимается под отключением телеметрии?

                  Вы спросили что то делал с реестром я ответил Миграции и апргейтов не было. kl-setup*.log, kl-install*.log, MSI*.log у меня нет таких файлов.

                  KTS 21.2.16.590 with Patch B
                  KVRT 20.0.4.0 Testing

                  OS Windows 10 Pro (x64) 19041 EN All update
                  CPU Intel Core 2 Duo E4500 2.20 GHz
                  RAM 4GB DDR2 x2 Slots userd,
                  SSD SPCC Solid State Disk 256 GB
                  HDD Hitachi HDP725050GLA360 500 GB

                  1 Reply Last reply
                  0
                  • Virus_900V Virus_900

                    Reproduction steps:

                    1. $1

                    2. $1


                    Actual result:

                    Click create new data vault creation damps.


                    Expected Result:

                    Create vault successful.

                    Ilya.ZadonskyI Offline
                    Ilya.ZadonskyI Offline
                    Ilya.Zadonsky
                    Kaspersky Lab
                    wrote on last edited by
                    #10

                    Делал ли ты что-либо с продуктом\ос после установки патча?

                    1 Reply Last reply
                    0
                    • Virus_900V Offline
                      Virus_900V Offline
                      Virus_900
                      [2021] Gold BT
                      wrote on last edited by
                      #11

                      Нет

                      KTS 21.2.16.590 with Patch B
                      KVRT 20.0.4.0 Testing

                      OS Windows 10 Pro (x64) 19041 EN All update
                      CPU Intel Core 2 Duo E4500 2.20 GHz
                      RAM 4GB DDR2 x2 Slots userd,
                      SSD SPCC Solid State Disk 256 GB
                      HDD Hitachi HDP725050GLA360 500 GB

                      1 Reply Last reply
                      0
                      • JarvisJ Offline
                        JarvisJ Offline
                        Jarvis
                        wrote on last edited by
                        #12

                        Влияние патча пока не подтвердилось. Воспроизведения проблемы нет.

                        Если будет повторение проблемы пере откройте проблему.

                        1 Reply Last reply
                        0
                        • Virus_900V Offline
                          Virus_900V Offline
                          Virus_900
                          [2021] Gold BT
                          wrote on last edited by
                          #13

                          Проблема и так есть.

                          KTS 21.2.16.590 with Patch B
                          KVRT 20.0.4.0 Testing

                          OS Windows 10 Pro (x64) 19041 EN All update
                          CPU Intel Core 2 Duo E4500 2.20 GHz
                          RAM 4GB DDR2 x2 Slots userd,
                          SSD SPCC Solid State Disk 256 GB
                          HDD Hitachi HDP725050GLA360 500 GB

                          1 Reply Last reply
                          0
                          • Ilya.ZadonskyI Offline
                            Ilya.ZadonskyI Offline
                            Ilya.Zadonsky
                            Kaspersky Lab
                            wrote on last edited by
                            #14

                            Обновись до последней версии патча, перезапусти ПК и попробуй воспроизвести проблему.

                            Virus_900V 1 Reply Last reply
                            0
                            • Ilya.ZadonskyI Ilya.Zadonsky

                              Обновись до последней версии патча, перезапусти ПК и попробуй воспроизвести проблему.

                              Virus_900V Offline
                              Virus_900V Offline
                              Virus_900
                              [2021] Gold BT
                              wrote on last edited by
                              #15

                              @ilya-zadonsky said in Crashes creation Data Encryption.: >

                              Обновись до последней версии патча, перезапусти ПК и попробуй воспроизвести проблему.

                              Бага актуальна вот ссылка на новый архив https://cloud.qainfo.ru/s/FPrzpX1lr07pCsp

                              KTS 21.2.16.590 with Patch B
                              KVRT 20.0.4.0 Testing

                              OS Windows 10 Pro (x64) 19041 EN All update
                              CPU Intel Core 2 Duo E4500 2.20 GHz
                              RAM 4GB DDR2 x2 Slots userd,
                              SSD SPCC Solid State Disk 256 GB
                              HDD Hitachi HDP725050GLA360 500 GB

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