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Kaspersky Beta

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  5. Patch B for KAVKISKTSKFA 2019 / KS 2.0 / VPN 3.0 / KSOS 6.0 / KFP 6.5
  6. Crashes creation Data Encryption.

Crashes creation Data Encryption.

Scheduled Pinned Locked Moved Patch B for KAVKISKTSKFA 2019 / KS 2.0 / VPN 3.0 / KSOS 6.0 / KFP 6.5
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  • Virus_900V Offline
    Virus_900V Offline
    Virus_900
    [2021] Gold BT
    wrote on last edited by Jarvis
    #1

    <p><strong>Reproduction steps:</strong></p>
    <ol>
    <li><span></span>Open GUI.</li>
    <li>Click More tools->Data Encryption->Create new data vault.</li>
    </ol>
    <p><strong></strong></p>
    <p><strong>Actual result:</strong></p>
    <p><span></span>Click create new data vault creation damps.</p>
    <p><strong></strong></p>
    <p><strong>Expected Result:</strong></p>
    <p><span></span>Create vault successful.</p>

    KTS 21.2.16.590 with Patch B
    KVRT 20.0.4.0 Testing

    OS Windows 10 Pro (x64) 19041 EN All update
    CPU Intel Core 2 Duo E4500 2.20 GHz
    RAM 4GB DDR2 x2 Slots userd,
    SSD SPCC Solid State Disk 256 GB
    HDD Hitachi HDP725050GLA360 500 GB

    Ilya.ZadonskyI 2 Replies Last reply
    0
    • Virus_900V Virus_900

      <p><strong>Reproduction steps:</strong></p>
      <ol>
      <li><span></span>Open GUI.</li>
      <li>Click More tools->Data Encryption->Create new data vault.</li>
      </ol>
      <p><strong></strong></p>
      <p><strong>Actual result:</strong></p>
      <p><span></span>Click create new data vault creation damps.</p>
      <p><strong></strong></p>
      <p><strong>Expected Result:</strong></p>
      <p><span></span>Create vault successful.</p>

      Ilya.ZadonskyI Offline
      Ilya.ZadonskyI Offline
      Ilya.Zadonsky
      Kaspersky Lab
      wrote on last edited by
      #2

      <p>Производились ли какие-либо манипуляции с реестром? (Миграция \ обновление ОС)</p>
      <p>Приложи export HKEY_LOCAL_MACHINE и HKEY_CURRENT_USER.</p>

      1 Reply Last reply
      0
      • Virus_900V Offline
        Virus_900V Offline
        Virus_900
        [2021] Gold BT
        wrote on last edited by
        #3

        <p>Да телемитрию отключал <a href="https://cloud.qainfo.ru/s/n69MsYmgHdPRYka" target="_blank" rel="noopener">https://cloud.qainfo.ru/s/n69MsYmgHdPRYka</a> вот как ты и просил.</p>

        KTS 21.2.16.590 with Patch B
        KVRT 20.0.4.0 Testing

        OS Windows 10 Pro (x64) 19041 EN All update
        CPU Intel Core 2 Duo E4500 2.20 GHz
        RAM 4GB DDR2 x2 Slots userd,
        SSD SPCC Solid State Disk 256 GB
        HDD Hitachi HDP725050GLA360 500 GB

        1 Reply Last reply
        0
        • JarvisJ Offline
          JarvisJ Offline
          Jarvis
          wrote on last edited by
          #4

          Информация занесена в баг.

          1 Reply Last reply
          0
          • J Offline
            J Offline
            Jowi
            Moderators
            wrote on last edited by
            #5

            <p>Why are you talking russian, when you are in english section?</p>

            1 Reply Last reply
            0
            • Ilya.ZadonskyI Offline
              Ilya.ZadonskyI Offline
              Ilya.Zadonsky
              Kaspersky Lab
              wrote on last edited by
              #6

              <p>Because I know that he is Russian and I do not feel like doing translations.</p>
              <p>If he wants to train in the description of the bug in English, then I do not see any problems in this.</p>

              1 Reply Last reply
              0
              • JarvisJ Offline
                JarvisJ Offline
                Jarvis
                wrote on last edited by
                #7

                Нужны файлы файлы из %TEMP% (kl-setup*.log, kl-install*.log, MSI*.log). <br>
                Миграции, апгрейды были? Что понимается под отключением телеметрии?

                Virus_900V 1 Reply Last reply
                0
                • Virus_900V Offline
                  Virus_900V Offline
                  Virus_900
                  [2021] Gold BT
                  wrote on last edited by
                  #8

                  <p>Вы спросили что то делал с реестром я ответил Миграции и апргейтов не было.</p>

                  KTS 21.2.16.590 with Patch B
                  KVRT 20.0.4.0 Testing

                  OS Windows 10 Pro (x64) 19041 EN All update
                  CPU Intel Core 2 Duo E4500 2.20 GHz
                  RAM 4GB DDR2 x2 Slots userd,
                  SSD SPCC Solid State Disk 256 GB
                  HDD Hitachi HDP725050GLA360 500 GB

                  1 Reply Last reply
                  0
                  • JarvisJ Jarvis

                    Нужны файлы файлы из %TEMP% (kl-setup*.log, kl-install*.log, MSI*.log). <br>
                    Миграции, апгрейды были? Что понимается под отключением телеметрии?

                    Virus_900V Offline
                    Virus_900V Offline
                    Virus_900
                    [2021] Gold BT
                    wrote on last edited by
                    #9

                    <p>@jarvis said in Crashes creation Data Encryption.: > Нужны файлы файлы из %TEMP% (kl-setup*.log, kl-install*.log, MSI*.log). > Миграции, апгрейды были? Что понимается под отключением телеметрии?</p>
                    <p></p>
                    <p>Вы спросили что то делал с реестром я ответил Миграции и апргейтов не было. <span>kl-setup*.log, kl-install*.log, MSI*.log у меня нет таких файлов.</span></p>

                    KTS 21.2.16.590 with Patch B
                    KVRT 20.0.4.0 Testing

                    OS Windows 10 Pro (x64) 19041 EN All update
                    CPU Intel Core 2 Duo E4500 2.20 GHz
                    RAM 4GB DDR2 x2 Slots userd,
                    SSD SPCC Solid State Disk 256 GB
                    HDD Hitachi HDP725050GLA360 500 GB

                    1 Reply Last reply
                    0
                    • Virus_900V Virus_900

                      <p><strong>Reproduction steps:</strong></p>
                      <ol>
                      <li><span></span>Open GUI.</li>
                      <li>Click More tools->Data Encryption->Create new data vault.</li>
                      </ol>
                      <p><strong></strong></p>
                      <p><strong>Actual result:</strong></p>
                      <p><span></span>Click create new data vault creation damps.</p>
                      <p><strong></strong></p>
                      <p><strong>Expected Result:</strong></p>
                      <p><span></span>Create vault successful.</p>

                      Ilya.ZadonskyI Offline
                      Ilya.ZadonskyI Offline
                      Ilya.Zadonsky
                      Kaspersky Lab
                      wrote on last edited by
                      #10

                      <p>Делал ли ты что-либо с продуктом\ос после установки патча?</p>

                      1 Reply Last reply
                      0
                      • Virus_900V Offline
                        Virus_900V Offline
                        Virus_900
                        [2021] Gold BT
                        wrote on last edited by
                        #11

                        <p>Нет</p>

                        KTS 21.2.16.590 with Patch B
                        KVRT 20.0.4.0 Testing

                        OS Windows 10 Pro (x64) 19041 EN All update
                        CPU Intel Core 2 Duo E4500 2.20 GHz
                        RAM 4GB DDR2 x2 Slots userd,
                        SSD SPCC Solid State Disk 256 GB
                        HDD Hitachi HDP725050GLA360 500 GB

                        1 Reply Last reply
                        0
                        • JarvisJ Offline
                          JarvisJ Offline
                          Jarvis
                          wrote on last edited by
                          #12

                          Влияние патча пока не подтвердилось. Воспроизведения проблемы нет.
                          <br><br>
                          Если будет повторение проблемы пере откройте проблему.

                          1 Reply Last reply
                          0
                          • Virus_900V Offline
                            Virus_900V Offline
                            Virus_900
                            [2021] Gold BT
                            wrote on last edited by
                            #13

                            <p>Проблема и так есть.</p>

                            KTS 21.2.16.590 with Patch B
                            KVRT 20.0.4.0 Testing

                            OS Windows 10 Pro (x64) 19041 EN All update
                            CPU Intel Core 2 Duo E4500 2.20 GHz
                            RAM 4GB DDR2 x2 Slots userd,
                            SSD SPCC Solid State Disk 256 GB
                            HDD Hitachi HDP725050GLA360 500 GB

                            1 Reply Last reply
                            0
                            • Ilya.ZadonskyI Offline
                              Ilya.ZadonskyI Offline
                              Ilya.Zadonsky
                              Kaspersky Lab
                              wrote on last edited by
                              #14

                              <p>Обновись до последней версии патча, перезапусти ПК и попробуй воспроизвести проблему.</p>

                              Virus_900V 1 Reply Last reply
                              0
                              • Ilya.ZadonskyI Ilya.Zadonsky

                                <p>Обновись до последней версии патча, перезапусти ПК и попробуй воспроизвести проблему.</p>

                                Virus_900V Offline
                                Virus_900V Offline
                                Virus_900
                                [2021] Gold BT
                                wrote on last edited by
                                #15

                                <p>@ilya-zadonsky said in Crashes creation Data Encryption.: ></p>
                                <p>Обновись до последней версии патча, перезапусти ПК и попробуй воспроизвести проблему.</p>
                                <p>Бага актуальна вот ссылка на новый архив https://cloud.qainfo.ru/s/FPrzpX1lr07pCsp</p>

                                KTS 21.2.16.590 with Patch B
                                KVRT 20.0.4.0 Testing

                                OS Windows 10 Pro (x64) 19041 EN All update
                                CPU Intel Core 2 Duo E4500 2.20 GHz
                                RAM 4GB DDR2 x2 Slots userd,
                                SSD SPCC Solid State Disk 256 GB
                                HDD Hitachi HDP725050GLA360 500 GB

                                1 Reply Last reply
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