#1080 Firefox related bug
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Rejected
Reproduction steps:
Actual result:
my Firefox Nightly 68 x64(Win10 Pro) is crashing much Unreasonable than previous week. and still has not fixed. why?
https://support.mozilla.org/en-US/questions/1254213
they say the Firefox crash is related to Kaspersky.
Expected Result:
System Settings
Operating system: Win 10, x64
System: Intel E4600, ASUS P5KC, RAM DDR2-800 4GB, Seagate 10TB
Product: KIS
Product Version: 20.0.0.+
Language: en-US
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@saadi said in Firefox related bug:
@virus_900 said in Firefox related bug:
@saadi said in Firefox related bug:
Traces are disabled. what i should do? enabling KIS 2020 preview traces? on Recommended item? and then?
Yes enable traces click to headphones->Support Tools->Checkbox to all->Enable traces.
Reproduction you bug and upload traces link to traces here.
one of logs are 200mb and one ther is 980mb. sorry i can't. our upload speed is maximum 59kb/s, and every few minutes our internet is disconnecting. i live in Iran.
These logs are usually very well compressed by archivers. Try compressing to a compressed ZIP folder using standard Windows tools. This will significantly reduce the size of the final file and maybe then you will be able to upload it somewhere and put the link. Maybe there are some file sharing (not torrent services) that support continuing to upload files in parts when you lose the connection.
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@virus_900 said in Firefox related bug:
@saadi said in Firefox related bug:
Traces are disabled. what i should do? enabling KIS 2020 preview traces? on Recommended item? and then?
Yes enable traces click to headphones->Support Tools->Checkbox to all->Enable traces.
Reproduction you bug and upload traces link to traces here.
one of logs are 200mb and one ther is 980mb. sorry i can't. our upload speed is maximum 59kb/s, and every few minutes our internet is disconnecting. i live in Iran. Please test yourself. request than another user. Firefox Nightly 68 x64 on Win10 Pro (up to date). sorry.
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@saadi said in Firefox related bug:
Traces are disabled. what i should do? enabling KIS 2020 preview traces? on Recommended item? and then?
Yes enable traces click to headphones->Support Tools->Checkbox to all->Enable traces.
Reproduction you bug and upload traces link to traces here.
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@virus_900 said in Firefox related bug:
@Saadi Where damps and tracers from product?
Traces are disabled. what i should do? enabling KIS 2020 preview traces? on Recommended item? and then?
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