Installing issues + Dump
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<p><strong>Reproduction steps:</strong></p>
<p><span>No special steps...</span></p>
<p><span>I tried to install this new build as previous ones, after a clean uninstall of previous one and deleting EVERY TRACES in my system of Kaspersky, as always...</span></p>
<p><span>The installing took long, in the final window installing bar process -> it remained in 10 seconds to finish during loooog minutes, then in 5 seconds to finish long minutes... after more than 20 minutes waiting, I cancelled the installation, but still the cancelling process took long, so I had to kill manually 1 of the msi installers processes... then rebooted the system and ran again KTS2020b933 installer, after 3 or 4 reboots finally I could manage to finish the installation successfully.</span></p>
<p><span>Finally I also got a dump.</span></p>
<p><span>Traces + Installation logs (Temp 1 + Temp 2 folders) + Dump attached.</span></p> -
<p>1.installation issue submitted.</p>
<p>2.dump is duplicate part of dumps : <a href="/topic/1025" target="_blank" rel="noopener">https://eap.kaspersky.com/topic/1025</a></p> -
<p>Thanks!</p>
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<p>I have been asked by pm to reproduce the installation issues, generating:</p>
<p></p>
<p><code>Need create full dumps of msiexec processes when installations hangs. Then create OS crash dump (e.g. using SysInternals NotMyFault).</code></p>
<p></p>
<p>But I don't know which option should I select to generate it in that tool, since it has 8 different ones:</p>
<p></p>
<p><a href="https://docs.microsoft.com/en-us/sysinternals/downloads/notmyfault#screenshots:" target="_blank" rel="noopener">https://docs.microsoft.com/en-us/sysinternals/downloads/notmyfault#screenshots:</a></p>
<p><code></code><img src="https://docs.microsoft.com/en-us/media/landing/sysinternals/notmyfault.png" alt="" width="531" height="674" /><code></code></p> -
<p>I've uninstalled KTS2020 b993, and try to reproduce again the issues to get dumps, but this time installation WAS INCREDIBLE FAST AND WITHOUT ISSUES, anyway I attached traces and install logs:</p>
<p></p>
<p>https://cloud.qainfo.ru/s/hVAhO8PCIQVjtJ5</p>