Bug reports connected to the following components of Home and Small Office products are received in this topic:

— Safe Money (SM);

— Virtual keyboard (VK)

— Secure keyboard (SK)


i | Please note that in products KFA\KAV only component «Virtual keyboard» is avaliable.


Please write in this topic only about the problems that suits the list of components!

General requirements for bug-reports are written in Section 2 of testing guide.


All inappropriate messages will be deleted!

  • Reproduction steps: open internet banking on Brave (unsupported browser) doesn't run default browser Edge (in previous version works). If i open internet banking in Edge and default is Edge then everything works.

    Actual result: open bank (internet banking) website in Brave for example. Protected browser (Edge) doesn't run. Edge is default browser.

    Expected Result: protected browser should open website in default (protected) browser.

  • Reproduction steps: look at this when it turns on green. When i move mouse cursor on gear circle (settings of VK) for example or changing size VK or close VK (X) as you can see there is no exact when these icons will ligiht. Must move cursor more in right and bottom and then will light on green. Must be on green after this i should control VK. For example i want close VK (X) must be green when i click on this, if it is not green VK i cant close.

    Actual result: move cursor more in right and botom 

    Expected Result: exact control in center

  • Reproduction steps: As you can see on video moving mouse cursor on virtual keyboard there is latency

    Actual result: movement over the keyboard is not a smooth movement

    Expected Result: smooth movement without latency or freezesCheck video link

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