Bug reports connected to the following properties of Home and Small Office products are received in this topic:

— Performance;

— Compatibility with 3rd party soft.


Please write in this topic only about the problems that suits the list of components!

General requirements for bug-reports are written in Section 2 of testing guide.


All inappropriate messages will be deleted!


! | Pay attention:

— Performance should be checked with DISABLED AppVerifier and DrvVerifier tools, and logging noncritical events

— In case of 3rd party soft hang/freezing, manual process' dump is needed or full system dump, else it would be hard to find the roots of the problem

— Sometimes XPerf-logs are needed while checking performance of product.

!!! | Bug reports connected to performance problems on VirtualBox (Oracle®) are not being received[/indent]

!|ALWAYS add traces (product's .log files) to report.

  • Reproduction steps: Go to system restore select restore point and restore PC. Wait after restart PC. I tried yesterday restore my KTS (older version) but today i reproduce on newest BETA version which giving me same error. On my real machine KTS (j) finished with error. I tried once again with pause protection and disable self defense in KTS and try again restore also not succesfull. I uninstalled KTS and then restore and now i was successfull. So on BETA version i tried reproduce this issue. 1. created restore point, restore it and wait until restart pc with turned on traces. I am not sure if i have complete traces because after restart pc i am going turn off traces but there was already turned off. I tried 2 times reproduce problem. I have 2 packages of traces (1st package have 5 files with 15,2 MB and second have 7 files with 17,9 MB as ZIP). I am uploading 1 ZIP file into package are 2 ZIP files (Traces 1 and Traces 2). Traces 1 is first try and Traces 2 is second try. Also screenshot added.

    Actual result: Can not successfully restore windows until i have installed kaspersky

    Expected Result: Restore windows from any restore points with installed kaspersky without any problem

  • Reproduction steps: open browser, open kaspersky do not disturb reports. While i am on browser (i click on browser) then Do not disturb is ON! While i click on Do not disturb mode reports and clicking continusly on Update button you will see Do not disturb is OFF. And this repeating continusly. Traces are added. This was described issue. For better understanding watch the video

    Actual result: Click on browser - do not disturb is ON, click on do not disturb reports and update button Do not disturb mode is OFF.

    Expected Result: Do not disturb mode always OFF. Because it is not game or full screen program.

  • Actual result: there is no time data only : Report for the period : 8 days... Nothing more.

    Expected Result: add section for time data for example choose after 7 days, week, month, year.

  • Actual result: we have 2 modes : Do not Disturb and Game mode 

    Expected Result: merge these two modes as one mode : Do not Disturb and Game Mode as one.

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