Bug reports connected to the following properties of Home and Small Office products are received in this topic:

— Performance;

— Compatibility with 3rd party soft.


Please write in this topic only about the problems that suits the list of components!

General requirements for bug-reports are written in Section 2 of testing guide.


All inappropriate messages will be deleted!


! | Pay attention:

— Performance should be checked with DISABLED AppVerifier and DrvVerifier tools, and logging noncritical events

— In case of 3rd party soft hang/freezing, manual process' dump is needed or full system dump, else it would be hard to find the roots of the problem

— Sometimes XPerf-logs are needed while checking performance of product.

!!! | Bug reports connected to performance problems on VirtualBox (Oracle®) are not being received[/indent]

!|ALWAYS add traces (product's .log files) to report.

  • Reproduction steps:

    The reproduced video and trace are placed in the network disk.

    Actual result:

    PUBG reports the following error:

    20:41:20: Starting BattlEye Service...

    20:41:25: Launching game...

    20:41:38: Note: File blocks can be ignored if they don't cause problems with the game.

    20:41:38: [INFO] Blocked loading of file: "C:\Program Files (x86)\Kaspersky Lab\卡巴斯基技术预览 21.8\x64\com_antivirus.dll".

    Expected Result:

    No error occurs.

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