Hello everyone!


This topic is created to improve the quality of all our products and to hear Your opinion.


Suggestions for future versions are received in this topic:

— for all «Kaspersky Free» (KFA);
— consumer products line «Kaspersky Anti-Virus» (KAV), «Kaspersky Internet Security» (KIS), «Kaspersky Total Security» (KTS);
— for small business «Kaspersky Small Office Security: Pesonal Computer» (KSOSpc) and «Kaspersky Small Office Security: File Server» (KSOSfs).


i|Please, pay attention, that suggestion should be connected to the last released commertial versions (uploaded on kaspersky.com).

Product's name should be written in post (KFA, KAV, KIS, KTS, KSOSpc, KSOSfs) and number of version, then description and purpose of suggestion.

p.s. All inappropriate posts will be deleted.

  • Reproduction steps:

    Click on Scan in Main Window - Click on Detailed Report

    Actual result:

    Detailed Report Window opens showing the list of scans made with Detected, Neutralized, and Not disinfected items. But not the total scanned items

    Expected Result:

    Add the total of scanned items on Detailed Reports

  • I wish the Kaspersky team were polling to add new requested features suggested by users.

  • Replication step:We hope to improve the Kaspersky scan encrypted compression packages, such as rar, zip. During the scanning process, we want to prompt the user to enter the password to continue scanning, skip the scan without entering the password side.

    Actual results:No prompt

    Expected results:Reminder operation

  • Reproduction steps:

    This is divided into two stepsIn the first step, you can right click on the Kaspersky tray icon, go to the tool column, select the startup screen keyboard, try to click the interface with the mouse, and try to move it, you will find that it does not follow the mouse. Move and move, it will only teleport to where the mouse stays last.The second step, open the Kaspersky application, click on more tools, open the on-screen keyboard, you will find that at this point, tap and hold the on-screen keyboard and try to move it, you will find it will move with the movement of the mouse.

    Actual result:

    The screen keyboard does not move with the movement of the mouse

    Expected Result:

    The screen keyboard moves with the movement of the mouse

    Since it is possible that my statement may not be clear, I recorded a video to demonstrate the existence of this problem, the link address: https://drive.google.com/file/d/1-YzdkQEhPngs7C6tjzBvqxmuXbaR29JO/view?usp=drivesdk

    Support online viewing

  • In the process of using Kaspersky, my friend made a suggestion to me: I hope that some protection components can be set to automatic mode, and some components are set to interactive mode. I think this idea is very novel and can be used to a greater extent. Users configure their own protection and are able to understand the application behavior they want to understand based on their needs. This is just an opinion. Of course, there will be more choices for users.

  • Reproduction steps:

    Click on Application Control - Manage Applications - then right click on a permission group to add an application to this group.

    Actual result:

    The application shows: "  个应用程序被添加。"

    Expected Result:

    The application shows: "应用程序已经成功添加"

    Image link: https://send.firefox.com/download/d838bf6c60186896/#TrGaYC4n01ZwJwx5TLwV6w

    Sorry, the use of owncloud to transfer files in China is very slow (I even struggled to download. If you can't view the picture, you can contact my email 1403957761@qq.com)

  • New Adaptive Anomaly Control in cooperate product is very useful, easy to setup, much more user friendly than Application Control(HIPS).

    Kaspersky's own introduction about AAC: 



    While consumer product, Either too intelligent to allow low risk  bypass the product in automatic mode or too noisy and too hard to setup in manual mode. This Adaptive Anomaly Control module can solve these pain points.

    I really suggest you consider this advanced solution to be extended to consumer product.

    Good product function should be enjoyed by all your users.

  • Reproduction steps:

    Open a screen lock virusKaspersky does not have any reflection

    Then use Ctrl+Alt+shift+F4 shortcut to detect

    Tip: Screen lock not found

    Actual result:

    Screen lock not found

    Kaspersky defense failed

    Expected Result:

    The defense was successful because it was above the 2019 version of Kaspersky. I tested this virus. I was able to find the screen lock virus by using the shortcut keys and successfully defended it. This result surprised me. I updated the A patch today, but I regret that Kaspersky still did not find the screen lock. Virus, please fix it as soon as possible! If you need me to provide a virus sample, you can contact me by email. My email address is: 1403957761@qq.com

  • Reproduction steps:

    Actual result:

    Expected Result:

    • Using KTS's File Shredder is not easy and good. Please add Shredding item to every file/folder right click menu in Windows. and add shredding options in KTS main program or on Ok 's new window, to choose x steps repeat deleting, plus choice to tick "Wipe the deleted file(s) allocated free space".
    • Plz don't seperate VPN installer. if be like BitDefender program is better and will not annoy every time. And your vpn is filtered in our country and doesn't work, please make it more advance to compass filtering.
    • KTS can have many other feature and improvement.

    +Also why when i encrypt a file using KTS , when i install a full fresh Windows, the encrypted file is deleted !!!!!! ??

  • Please allow Kaspersky protection and Password Manager extension to be installed on Opera browser or just make them functional when installing the extensions using "install chrome extensions". Every chrome add-on works fine with Opera except Kaspersky. I love your product and those features, but I don't want to be forced to use other browsers that I don't like. Also when using Safe Money, I want safe window opened in Opera and not having Explorer/Edge pop up.

    Please make this possible in next version.

    Kind regards!

  • Sometimes users want to know the ksn reputation of more files, not only .exe .dll, but also .sys and other files with Unconventional extension.

    For example, a .kdl and .ppl can be considered as .dll file. 

    If a file is actually a Dynamic Link Library file but with a strange extension, kaspersky consumer product should provide us a easy way to check its reputation.  Open whitelist website take much more time.

    A .sys usually loads at system boot up, It has a lot to do with system security, but right now avp19 do not give users a way to check its reputation easily! This is unreasonablefrown

    I wish kaspersky consumer product could learn from its Business products: KES

  • Reproduction steps:

    When you trigger a kaspersky notification, a balloon will pop up

    Actual result:

    Windows10 notification center will do the work and push the message

    Expected Result:

    Traditional kaspersky balloon pop up

    Well, this is the first topic in the section. You can consider it a functional test.

    Any instruction is appreciated.

    OS: windows 10


    Why I prefer old style?

    Because all uwp app and OS app will pop message using windows10's notification center. 

    It is a common situation that I miss some certain messages in windows notification center. Because it is really always a traffic jam inside. Take me as an example, I rarely use uwp app, so I hardly concern what's inside the notification.

    The pop up mechanism is always One By One. If kaspersky have more than one message to pop up, the notification center will only show one message than another after a pause, whatever actions you want to take with those messages, you need to wait a long time till they all show up. Also not all messages for one app can dispaly in windows notification center at the same time, soemtimes if you have more than five messages from avp, you need some more steps to delete existing messages so that others can be displayed. What a terrible experience!

    What's more? 

    It is will be easy to miss some important messages if a message looks different from the others quitely lying in a crowd of meaasges. For example, by any means avp detect lots of threats but one of them can not be processed before a user's confirm or can only be removed after a reboot. In this situation, you are likely to miss the most important meaasge. Because all messages looks so similar to each other.

    You will not face such defects above if there's an option to swich back to traditional notification balloon.

    Kapersky can keep two mechanism and let users choose one they prefer to use.

    Since the old style is still in use in latest KES11, I believe there's no tech difficulties to do so.


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