Hello everyone!


This topic is created to improve the quality of all our products and to hear Your opinion.


Suggestions for future versions are received in this topic:

— for all «Kaspersky Free» (KFA);
— consumer products line «Kaspersky Anti-Virus» (KAV), «Kaspersky Internet Security» (KIS), «Kaspersky Total Security» (KTS);
— for small business «Kaspersky Small Office Security: Pesonal Computer» (KSOSpc) and «Kaspersky Small Office Security: File Server» (KSOSfs).


i|Please, pay attention, that suggestion should be connected to the last released commertial versions (uploaded on kaspersky.com).

Product's name should be written in post (KFA, KAV, KIS, KTS, KSOSpc, KSOSfs) and number of version, then description and purpose of suggestion.

p.s. All inappropriate posts will be deleted.

  • Reproduction steps:

    When you trigger a kaspersky notification, a balloon will pop up

    Actual result:

    Windows10 notification center will do the work and push the message

    Expected Result:

    Traditional kaspersky balloon pop up

    Well, this is the first topic in the section. You can consider it a functional test.

    Any instruction is appreciated.

    OS: windows 10


    Why I prefer old style?

    Because all uwp app and OS app will pop message using windows10's notification center. 

    It is a common situation that I miss some certain messages in windows notification center. Because it is really always a traffic jam inside. Take me as an example, I rarely use uwp app, so I hardly concern what's inside the notification.

    The pop up mechanism is always One By One. If kaspersky have more than one message to pop up, the notification center will only show one message than another after a pause, whatever actions you want to take with those messages, you need to wait a long time till they all show up. Also not all messages for one app can dispaly in windows notification center at the same time, soemtimes if you have more than five messages from avp, you need some more steps to delete existing messages so that others can be displayed. What a terrible experience!

    What's more? 

    It is will be easy to miss some important messages if a message looks different from the others quitely lying in a crowd of meaasges. For example, by any means avp detect lots of threats but one of them can not be processed before a user's confirm or can only be removed after a reboot. In this situation, you are likely to miss the most important meaasge. Because all messages looks so similar to each other.

    You will not face such defects above if there's an option to swich back to traditional notification balloon.

    Kapersky can keep two mechanism and let users choose one they prefer to use.

    Since the old style is still in use in latest KES11, I believe there's no tech difficulties to do so.


  • Sometimes users want to know the ksn reputation of more files, not only .exe .dll, but also .sys and other files with Unconventional extension.

    For example, a .kdl and .ppl can be considered as .dll file. 

    If a file is actually a Dynamic Link Library file but with a strange extension, kaspersky consumer product should provide us a easy way to check its reputation.  Open whitelist website take much more time.

    A .sys usually loads at system boot up, It has a lot to do with system security, but right now avp19 do not give users a way to check its reputation easily! This is unreasonablefrown

    I wish kaspersky consumer product could learn from its Business products: KES

  • Please allow Kaspersky protection and Password Manager extension to be installed on Opera browser or just make them functional when installing the extensions using "install chrome extensions". Every chrome add-on works fine with Opera except Kaspersky. I love your product and those features, but I don't want to be forced to use other browsers that I don't like. Also when using Safe Money, I want safe window opened in Opera and not having Explorer/Edge pop up.

    Please make this possible in next version.

    Kind regards!

  • Reproduction steps:

    Actual result:

    Expected Result:

    • Using KTS's File Shredder is not easy and good. Please add Shredding item to every file/folder right click menu in Windows. and add shredding options in KTS main program or on Ok 's new window, to choose x steps repeat deleting, plus choice to tick "Wipe the deleted file(s) allocated free space".
    • Plz don't seperate VPN installer. if be like BitDefender program is better and will not annoy every time. And your vpn is filtered in our country and doesn't work, please make it more advance to compass filtering.
    • KTS can have many other feature and improvement.

    +Also why when i encrypt a file using KTS , when i install a full fresh Windows, the encrypted file is deleted !!!!!! ??

  • Reproduction steps:

    Open a screen lock virusKaspersky does not have any reflection

    Then use Ctrl+Alt+shift+F4 shortcut to detect

    Tip: Screen lock not found

    Actual result:

    Screen lock not found

    Kaspersky defense failed

    Expected Result:

    The defense was successful because it was above the 2019 version of Kaspersky. I tested this virus. I was able to find the screen lock virus by using the shortcut keys and successfully defended it. This result surprised me. I updated the A patch today, but I regret that Kaspersky still did not find the screen lock. Virus, please fix it as soon as possible! If you need me to provide a virus sample, you can contact me by email. My email address is: 1403957761@qq.com

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