Bug reports connected to the following properties of Home and Small Office products are received in this topic:
— Compatibility with 3rd party soft.
Please write in this topic only about the problems that suits the list of components!
General requirements for bug-reports are written in Section 2 of testing guide.
All inappropriate messages will be deleted!
! | Pay attention:
— Performance should be checked with DISABLED AppVerifier and DrvVerifier tools, and logging noncritical events
— In case of 3rd party soft hang/freezing, manual process' dump is needed or full system dump, else it would be hard to find the roots of the problem
— Sometimes XPerf-logs are needed while checking performance of product.
!!! | Bug reports connected to performance problems on VirtualBox (Oracle®) are not being received[/indent]
!|ALWAYS add traces (product's .log files) to report.
Yandex Browser (188.8.131.525) hangs and is unusable.
Kaspersky Security Cloud 184.108.40.2064 (app and driver verifiers off)
Windows 10 Home: Version 1803, Build 17134.228
See link for traces and the dump from Yandex Browser (called Yandex.dmp) created using Windbg as told in the guide.
install product, update it
Before the first reboot, everything work fine.
after reboot, avp told me there is no hardware support of virtualization technology, and I should change a device which support hardware virtualization.
hardware virtualization based protection should work fine, there should not be any alert about it.
windows10 ver1607 14393.2639 LTSB x64
I uploaded traces and GSI6 report.
install the product and use process explorer tool
the tool shows that there is no ppl for avp.exe
the toll shows ppl enabled for avp.exe
I do not know what data should provide, so, please just use the virtual image.
It is reproduced in that virtual machine.