Bug reports connected to the following components of Home and Small Office products are received in this topic:

— Graphic User Interface (GUI);

— Help of the product.

 

!| Please, attach video or screenshots to posts connected to visual problems.
 

Please write in this topic only about the problems that suits the list of components!

General requirements for bug-reports are written in Section 2 of testing guide.

 

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!| Please, write down the product
  • Reproduction steps:

    Go to detail reports and choose on of those items in report, select it by just left click it

    than right click it

    Actual result:

    when you select an item, the color of its text box will not become deeper to confirm you that it is selected.

    but when you right click the selected item, the expanded window with options will become deeper when you put your mouse on top of one option.

    Expected Result:

    selected item should become deeper color

    see screenshot

    https://cloud.qainfo.ru/s/aV6BzE2BQ6Bsk7H

  • Windows 10 Pro Build 17763 EN All update KTS 20.0.10.954

    Reproduction steps:

    1. Click to More tools->Manage applications->Application Control->Start.
    2. Blocked start files avp.exe.

    Actual result:

    After blocked files avp.exe product doesn't start.

    Expected Result:

    Product starting complete.

  • Windows 10 Pro Build 17763 EN All update KTS 20.0.10.954 

    Reproduction steps:

    1. Click Settings->Pause File Anti-Virus
    2. Select files avp.exe avpui.exe avpia.exe dump_writer_agent.exe kldw.exe plugins_nms.exe plugins-setup.exe remove_incompatible_applications.exe uninstallation_assistant_host.exe upgrade.exe upgrade_launcher.exe wmiav.exe.
    3. Checkbox Pause from 11.40 PM to 11.42 PM.

    Actual result:

    Production not resume specified time 11.42 PM.   

    Expected Result:

    Product task completed.

    Screenshot

  • Windows 10 Pro Build 17763 EN All update KTS 20.0.9.933 RC

    Reproduction steps:

    1. Run Full Scan->Quick Scan->Database Update->More Tools->Manage Applications-Trusted Applications mode->Vulnerability Scan->Unused Data Cleaner->Privacy Cleaner->Browser Configuration->Microsoft Windows Troubleshooting.
    2. Click to Licensing.
    3. Delete License.

    Actual result:

    After delete license show two window GUI.   

    Expected Result:

    After delete license product show one window.

  • Reproduction steps:

    Rootkit scan got a detection, when I scroll down, I find an untranslated sentence.

    Image here

    https://cloud.qainfo.ru/s/gegOtvYFumyd5kh

  • Reproduction steps:

    go to more tools - manage apps - software updater - search results

    Actual result:

    word is cutted off

    Expected Result:

    word is complete readable

  • Windows 10 x64 Version 1809

    KTS 20.0.5.852 de

    Reproduction steps:

    In the german version, in the confirmation window, when i want to restore settings to default, is still english text.

    Open gui -> Settings -> Manage Settings -> Restore Settings to default -> Continue -> Confirmation window with english text/mssing translation.

  • Reproduction steps:

    Open a restore file without KSOS (with the restore utility)

    Actual result:

    The two options needed more space. It is not looking good.

    Expected Result:

    It is looking good.

  • Windows 10 Pro Build 17763 EN All update KTS 20.0.5.852

    Reproduction steps:

    1. Install product.
    2. Run product.

    Actual result:

    Information about release 2018.   

    Expected Result:

    Show data release product 2019 year.

  • Reproduction steps:

    1 enable traces and restart avp

    2 access the sample and than OAS scan the sample

    3 avp detect the sample and deleted

    Actual result:

    there are two sets of message ' object detected' 'object move to quarantine' 'object deleted' balloon pop up

    6 messages in total

    Expected Result:

    Only one set of three messages pop up

    3 messages in total

    upload traces and the sample I used

    reason for edit: I mistake the product version and language

  • Reproduction steps:

    Open settings-scan, choose an action when you have a external device

    Actual result:

    There is a sentence in english

    Expected Result:

    All sentences should translated

  • Reproduction steps:

    I ran a ps1 to test systemwatcher

    Actual result:

    there been some ridiculous prompt pop up which I totally can not understand. It is Klingon Language, not english

    Expected Result:

    english please.

    I upload traces for the whole detection & the sample I used & the screenshot of the prompt

  • Windows 10 Pro Build 17763 EN All update KTS 20.0.1.780

    Reproduction steps:

    1. Click on License->Click on delete license.

    Actual result:

    After delete license message appeared KasperskyLab.Kis.UI.Licensing.ViewModel.Notifications.BetaActive.   

    Expected Result:

    After delete license appeared window activation.

  • Reproduction steps:

    Go to window support - support tools

    Text is only shown on beta versions. In 2019 it was removed.

    Actual result:

    Text is cutted off.

    Expected Result:

    Text is full readable. Maybe a word wrap is needed?

  • Reproduction steps: After install, try to see the tour. After install the Beta Key, the tour disappear.

    Actual result: No screen of tour.

    Expected Result: After install the Beta Key, the tour should starts.

  • Reproduction steps:

    Go to window scan - task manager - recent scans

    Actual result:

    the window recent scans is NOT scroll able, only when the mouse is over the scrollbar

    Expected Result:

    i can scroll in the part of recent scans (in 2019 it is working)

  • Windows 10 Pro Build 17763 EN All update KTS 20.0.0.713 RC

    Reproduction steps:

    1. Open GUI general.
    2. Click on Backup and Restore.
    3. Create 25 task with folder Windows.
    4. Run all 25 task.
    5. Completed all 25 task. 

    Actual result:

    Process backup not completed Animation in GUI general lose.   

    Expected Result:

    All task backup completed successful.

  • Reproduction steps:

    go to settings - additional - update

    Actual result:

    there is a small typo in the new function. The text says "HTTP"

    Expected Result:

    The text must be "HTTPS"

  • Reproduction steps:

    when intsall wizard ask to remove incompatible software, choose not do so, than the wizard pop alert

    Actual result:

    the alert is not placed properly

    Expected Result:

    the alert is in the left central 

    here is screenshot

    https://cloud.qainfo.ru/s/mqNPMjqn2euilyi

  • Windows 10 Pro Build 17763 EN All update KTS 20.0.0.604

    Reproduction steps:

    1. Open general window GUI.
    2. Click update.
    3. Run process update.   

    Actual result:

    No window with process update.

    Expected Result:

    Window process update see.

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