Bug reports connected to the following components of Home and Small Office products are received in this topic:

— On Demand Scaner (ODS);

— On Access Scaner (OAS);

— Quick Scan (QScan);

— Vulnerability Scan;

— CleanUp;

— Quarantine and Storage.


Please write in this topic only about the problems that suits the list of components!

General requirements for bug-reports are written in Section 2 of testing guide.


All inappropriate messages will be deleted!

!|ALWAYS add traces (product's .log files) to report

  • Reproduction steps:

    run a quick scan

    Actual result:

    usually in my real machine, scan for system memory only need less than 10s, but this build use minutes.

    The whole process usually need no more than 3minutes, but it took nearly 7minutes to finish.

    Expected Result:

    quick scan finish quickly

    windows10 2016LTSB 14393.2670 x64

    KIS20.0.1.780 zh-cn

  • Windows 10 64-bit, Version 1809

    KIS de app + drv verifier disabled

    Reproduction steps:

    I noticed that exceptions are a little buggy. I use the program Process Hacker 2 (https://processhacker.sourceforge.io/), that gets detected by KIS as not a virus...

    Starting with .713 KIS keeps detecting Process hacker files, even when i created  exceptions for those files.

    Also some other files get detected with exceptions configured, like an eicar.com file when i try to open that.

    But many times exceptions work well, so i am not sure which part is buggy.

    If you need traces tell me from which situation and i try to provide them.

    EDIT: I added some traces where KIS detects an eicar file ,i added to exceptions, as soon i try to run it .

  • Windows 10 Pro Build 17763 EN All update KTS

    Reproduction steps:

    1. Click more tools->manage applications->vulnerability scan
    2. Run scan.
    3. Click vulnerabilities in the operating system.
    4. Select vulnerabilities.
    5. Click fix.

    Actual result:

    Vulnerabilities not fixed and appears.

    Expected Result:

    All vulnerabilities fixed.

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