Bug reports connected to the following components of Home and Small Office products are received in this topic:
— On Demand Scaner (ODS);
— On Access Scaner (OAS);
— Quick Scan (QScan);
— Vulnerability Scan;
— CleanUp;
— Quarantine and Storage.
Please write in this topic only about the problems that suits the list of components!
General requirements for bug-reports are written in Section 2 of testing guide.
All inappropriate messages will be deleted!
!|ALWAYS add traces (product's .log files) to report
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#865 Quick scan take too much time scan system memory, and the whole scan also take quite long time
Rejected
Reproduction steps:
run a quick scan
Actual result:
usually in my real machine, scan for system memory only need less than 10s, but this build use minutes.
The whole process usually need no more than 3minutes, but it took nearly 7minutes to finish.
Expected Result:
quick scan finish quickly
windows10 2016LTSB 14393.2670 x64
KIS20.0.1.780 zh-cn
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Windows 10 64-bit, Version 1809
KIS 20.0.0.713 de app + drv verifier disabled
Reproduction steps:
I noticed that exceptions are a little buggy. I use the program Process Hacker 2 (https://processhacker.sourceforge.io/), that gets detected by KIS as not a virus...
Starting with .713 KIS keeps detecting Process hacker files, even when i created exceptions for those files.
Also some other files get detected with exceptions configured, like an eicar.com file when i try to open that.
But many times exceptions work well, so i am not sure which part is buggy.
If you need traces tell me from which situation and i try to provide them.
EDIT: I added some traces where KIS detects an eicar file ,i added to exceptions, as soon i try to run it .
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Windows 10 Pro Build 17763 EN All update KTS 20.0.0.604
Reproduction steps:
- Click more tools->manage applications->vulnerability scan
- Run scan.
- Click vulnerabilities in the operating system.
- Select vulnerabilities.
- Click fix.
Actual result:
Vulnerabilities not fixed and appears.
Expected Result:
All vulnerabilities fixed.