Bug reports connected to the following components of Home and Small Office products are received in this topic:

— "Data Encryption" component;

— "Backup" component;

— "Password Manager" component (PM)

— "File Shredder" tool;

— "Unused Data Center" (UDC).


Please write in this topic only about the problems that suits the list of components!

General requirements for bug-reports are written in Section 2 of testing guide.


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!|ALWAYS add traces (products .log files) to report

  • Reproduction steps:

    open an old backup-file

    Actual result:

    after opening the old backup-file, KLRT is crashing

    Expected Result:

    I can open KLRT without any problems.

  • Real system:

    Windows 10 64-bit, Version 1803

    KTS de app + drv verifier disabled

    Reproduction steps:

    I attempted to create a backup of my music folder (5,2gb) on my external harddrive.

    I was configuring everything, then clicked continue to start the backup creation process when the gui crashed and restarted.

    Actual result:

    Backup creation failed.

    Expected Result:

    A backup was created.

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