Bug reports connected to the following components of Home and Small Office products are received in this topic:
— "Data Encryption" component;
— "Backup" component;
— "Password Manager" component (PM)
— "File Shredder" tool;
— "Unused Data Center" (UDC).
Please write in this topic only about the problems that suits the list of components!
General requirements for bug-reports are written in Section 2 of testing guide.
All inappropriate messages will be deleted!
!|ALWAYS add traces (products .log files) to report
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Windows 10 Pro Build 17763 EN All update KTS 20.0.0.713 RC
Reproduction steps:
- Open GUI general.
- Click on Backup and Restore.
- Create 25 task with folder Windows.
- Run all 25 task.
- Completed all 25 task.
Actual result:
All 25 task with error.
Expected Result:
Task completed successfully.
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Windows 10 Pro Build 17763 EN All update KTS 20.0.0.713 RC
Reproduction steps:
- Open GUI general.
- Click on Backup and Restore.
- Create 25 task with folder Windows.
- Run all 25 task.
- Unloading product.
Actual result:
Product unloading all process comletely through 32 minutes.
Expected Result:
Product unloading at once.
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Windows 10 Pro Build 17763 EN All update KTS 20.0.0.713 RC
Reproduction steps:
- Install KTS.
- Click on More Tools->Security->Cloud Protection.
Actual result:
Product can not connect for servers KSN.
Expected Result:
Product successfully connection for KSN.
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Real system:
Windows 10 64-bit, Version 1803
KTS 20.0.0.318 de app + drv verifier disabled
Reproduction steps:
I attempted to create a backup of my music folder (5,2gb) on my external harddrive.
I was configuring everything, then clicked continue to start the backup creation process when the gui crashed and restarted.
Actual result:
Backup creation failed.
Expected Result:
A backup was created.
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Reproduction steps:
open an old backup-file
Actual result:
after opening the old backup-file, KLRT is crashing
Expected Result:
I can open KLRT without any problems.