Testing System S2 (see signature) + KTS2020 .318 + App. & Drv .Verif. disabled.

Reproduction steps:  after system start

Dumps: https://cloud.qainfo.ru/s/QftZLsDAg2VcvjD

Real system:

Windows 10 64-bit, Version 1803

KIS 20.0.0.318 de, normaly installed nothing changed (App. & Drv .Verif. enabled.)

manually scan(quick scan, full scan...) setting set to high

Reproduction steps: 

1: unpacked a folder (https://cloud.qainfo.ru/s/DFzPbCuKcDj4YLB)  with infected files. Password: infected

2: scanned this folder manually

3: clicked during scan solve all problems

4: gui hanged a moment then crashed and restarted and i got a dump file

Actual result:

Scan finished, all infected files were processed.

Expected Result:

Scan finished, all infected files were processed.

Please excuse that traces are not enabled.

I just run an update, than product crashed when the update procedure nearly finish.

Testing System S2 (see signature) + KTS2020 .318 + App. & Drv .Verif. disabled.

Reproduction steps:  during rootkit scan

Dumps: https://cloud.qainfo.ru/s/kyAT5HhBqRyrD4n

Windows 10 Pro Build 17134 EN All update KTS 20.0.0.318 Application Verifier and Driver Verifier OFF

Reproduction steps:

1. Disable Self-Defense.
2. Unloaded products.
3. Delete folder bases.
4. Run product.
5. Run update with source http://dnl-test.kaspersky-labs.com/test/ap

Actual result:

Run product create damps after appeared error 2789474320.

Expected Result:

Products start up normal mode.

Windows 10 Pro Build 17134 EN All update KTS 20.0.0.318 Application Verifier and Driver Verifier OFF

Reproduction steps:

1. Install COMODO Firewall.
2. Block file avp.exe and avpui.exe
3. Run product.

Actual result:

Run product create damp+error create damps.

Expected Result:

Product start up normal.

EDIT:

Link on archive with GUI damps.

https://cloud.qainfo.ru/s/VFzW4RPstGBD7rh

Windows10 RS4 17134.132 x64

KTS20.0.0.318 en-us

https://cloud.qainfo.ru/s/iXQwflEQlmFXGUZ

Windows 10 Pro Build 17134 EN All update KTS 20.0.0.318 Application Verifier and Driver Verifier OFF

Reproduction steps:

1. Click on gear->additional->reports and quarantine->clear.

Actual result:

After clear report products crashes.

Expected Result:

Clear report lt was without falling.

Real system:

Windows 10 64-bit, Version 1803

KIS 20.0.0.318 de app + drv verifier enabled

Traces set to important only

Reproduction steps:

1: ran an update this morning

2: when update was almost finished, everything froze for a few seconds, KIS crashed and restarted

Actual result:

Update finished.

Expected Result:

Update finished.

Real system:

Windows 10 64-bit, Version 1803

KIS 20.0.0.318 de app + drv verifier enabled

Traces set to important only

Reproduction steps:

Unknown

I assume it was related to an update.

Actual result:

-

Expected Result:

-

Windows 10 Pro Build 17134 EN All update KTS 20.0.0.318 Application Verifier and Driver Verifier OFF

Reproduction steps:

1. Startup system.

Actual result:

In time startup system appeared BSOD.

Expected Result:

System startup normal.

Windows 10 Pro Build 17134 EN All update KTS 20.0.0.318 Application Verifier and Driver Verifier OFF

Reproduction steps:

1. Startup system.

Actual result:

In time startup system appeared BSOD.

Expected Result:

System startup normal.

Kaspersky Security Cloud 20.0.0.318 keeps crashing when running automatic updates.

App and driver verifiers are off.

Windows 10 Home, Version 1709, Build 16299.431

I don't know which acronym under "product" corresponds to Kaspersky Security Cloud (I selected "KS").

Reproduction steps:  Two dumps after OS waking up

Dumps: https://cloud.qainfo.ru/s/Q9jeqEVdVUlIL6u       Access Password: C5q9

Real system:

Windows 10 64-bit, Version 1803

KTS 20.0.0.318 de app + drv verifier disabled

Traces set to important only

Reproduction steps:

I clicked update and restart to install a windows update, after the computer restarted there was  a dump file there.

Actual result:

-

Expected Result:

-

Real system:

Windows 10 64-bit, Version 1803

KTS 20.0.0.318 de app + drv verifier disabled

I used the programm Process Hacker 2

Reproduction steps:

1. I used Process Hacker 2 to stop the service klwtp
2. I terminated the avp.exe process with said programm
3. I started KTS from the desktop during the start a dump file will be written

Actual result:

KTS started up but created a dump klwtp service stayed stopped

Expected Result:

KTS starts up

? better error handling ?

Real system:

Windows 10 64-bit, Version 1803

KTS 20.0.0.318 de app + drv verifier disabled

Traces set to important only

Reproduction steps:

I simply restarted my pc, KTS seemed to have trouble to start after the restart and crashed once or twice, i checked and found the dumps.

Actual result:

KTS started with some troubles/ crashes then started up.

Expected Result:

KTS starts normal

Real system:

Windows 10 64-bit, Version 1803

KAV 20.0.0.318 de app + drv verifier enabled

Reproduction steps:

   1. I installed KAV

   2. I disabled selfdefense and clicked restart programm to apply setting

   3. dumps were created when KAV restarted while it crashed once or twice before starting correctly.

Actual result:

KAV restarted selfdefense was disabled

Expected Result:

KAV restarted selfdefense was disabled

Real system:

Windows 10 64-bit, Version 1803

KAV 20.0.0.318 de app + drv verifier enabled

Used Windows Kits Application verifier (x64)

Reproduction steps:

1. i changed app verifier settings for avp.exe (screenshot of settings in attached archiv)
2. restarted my pc, KAV wouldnt start, tried manualy avpui.exe started but avp.exe wouldnt start
3. i tried to uninstall KAV, thats when the dump creation started i didnt manage to catch all dumps because some where deleted as soon they were created
4. had to cancel programm removal since it didnt progress
5. repeated step 3+4
6. booted pc in safemode and changed app verifier settings for avp.exe back to normal
7. rebooted pc got another set of dumps but KAV started normal after a while

There might be duplicats of dumps or the same error/dump twice but i thought better more then less info.

Also included some msi logs.

Real system:

Windows 10 64-bit, Version 1803

KAV 20.0.0.318 de app + drv verifier enabled

Used Windows Kits Application verifier (x64)

Reproduction steps:

1. i turned on the low ressource simulation in the application verifier for avp.exe and avpui.exe
2. i started up KAV and got those dumps

Actual result:

KAV didnt start up

Expected Result:

KAV starts up