Virtual PC:

VMWare Workstation 15 Player

Windows 7 x64

KIS 20.0.14.1085 de app + drv verifier disabled

Reproduction steps:

I infected a virtual windows 7 with malware(https://cloud.qainfo.ru/s/6yMeb3AsvvrHkwL password: infected) i double clicked all files starting 2-u(from top of the list down to the last file starting with u) and gave it a little time to install.

Rebooted the virtual system and installed KIS, i think when KIS started after the installation those dumps where created.

KIS started after a while and began to desinfect the system.

EDIT: Reproduction with traces: https://cloud.qainfo.ru/s/FvbwZ8Gpyj47MXG

Reproduction steps:

Actual result:

my Firefox Nightly 68 x64(Win10 Pro) is crashing much Unreasonable than previous week. and still has not fixed. why?

https://support.mozilla.org/en-US/questions/1254213

they say the Firefox crash is related to Kaspersky.

Expected Result:

Reproduction steps:

App & Drv Verif disabled.

Getting crashes since yesterday, when trying to access to some KTS2020 settings: Application Control -> Manage Applications, TAM -> manage blocks, etc..

Actual result:

Get product/GUI freezing when accessing to some settings...

Attached dumps in dropbox since ownCloud continues down since yesterday :(

Windows 10 x64 Version: 1809

KTS 20.0.12.993 de app + drv verifier enabled

Unknown exception - code 42bf0cb1

Reproduction steps:

I startet Command and Conquer: Zero Hour in WinXP Service Pack 3 compatibility mode, when this dump was created.

Actual result:

Dump was created, game started

Windows 10 x64 Version: 1809

KTS 20.0.12.993 de app + drv verifier enabled

um:invalid_pointer_read_avrf_c0000005_am_core.dll!ekacreateobject

Reproduction steps:

I started the TAM activate and analyse all programs scan, a few min after i started the scan KTS crashed. Reproducable for me so far.

The same thing happens when i just click activate.

Actual result:

KTS crashed and restarted, TAM scan got canceled.

Expected Result:

TAM scan completes without problem.

Reproduction steps:

No special steps to reproduce... App. + Drv. Verif. disabled.

Dumps attached...

Windows 10 Pro Build 17763 EN All update KTS 20.0.12.993 Application Verifier and Driver Verifier ON

Reproduction steps:

1. Run Full Scan->Quick Scan->Selective Scan->External Device Scan->Click Back->Update->Run Update->More tools->Manage Application->Software Update-Trusted Applications mode->Turn on scan all installed applications->Back->Vulnerability Scan->Clean and optimize->PC Cleaner->Unused Data Cleaner->Privacy Cleaner->Browser Configuration->Microsoft Windows Troubleshooting->Click Back->Click settings->Manage settings->Import Settings.

Actual result:

After click to Import Settings product crashed and generate dumps.

Expected Result:

Product is working stability.

Reproduction steps:

No special steps, just added my bank site and opened it in SM.

Actual result:

Got ad dump.

Real PC:

Windows 10 x64 Version: 1809

KTS 20.0.10.954 de app + drv verifier enabled

User Mode Write AV starting at crypto_ssl_1_1!OPENSSL_cleanse+0x0000000000000049

Reproduction steps:

I was playing a Starcraft 2 custom game, online against others, when the game lost connection.

After i closed the game i saw that KTS was crashing.

Firefox was running too, so not sure what the cause was.

When i tried to restart KTS, it crashed with same dumps.

EDIT: KTS wont start correctly anymore, it keeps crashing with those dumps. Will reinstall later today and see if that helps.

EDIT2: Managed to change traces to recommended before it crashed, so here are better traces from when i try to start KTS and it crashes again: https://cloud.qainfo.ru/s/weQE2MrYLQLIuDi

Real PC:

Windows 10 x64 Version: 1809

KTS 20.0.10.954 de app + drv verifier disabled

C++ EH exception - code e06d7363

Reproduction steps:

Not sure when this dump was created, i think it was around the time i canceled the activate and analyse all programms for TAM.

Reproduction steps:

No special steps, I was just surfing in some sites, as usually do, with FireFox, and some other applications running (PopPeeper, Telegram, Trillian,...) , as usually daily working. App + Drv Verify Off.

Screen-shot from WhoCrashed: https://cloud.qainfo.ru/s/9bXzPfTddS6sFwI

Attached full memory dump (8GB) + KTS2020 Dump.

Windows 10 Pro Build 17763 EN All update KTS 20.0.10.954 Application Verifier and Driver Verifier ON

Reproduction steps:

1. Install product.
2. Connect internet.

Actual result:

After connect internet system crashed in BSOD.

Expected Result:

Product is working without crashed.

Windows 10 Pro Build 17763 EN All update KTS 20.0.10.954 Application Verifier and Driver Verifier OFF

Reproduction steps:

1. Unloading product.

Actual result:

After product generate dump.

Expected Result:

Unloading product without dump.

Real PC:

Windows 10 x64 Version: 1809

KTS 20.0.10.954 de app + drv verifier enabled

Unknown exception - code 937bc469

Reproduction steps:

I started a TAM analyse all programms scan, few seconds after that, i got the dump, maybe even the moment it started.

Actual result:

dump was created, scan continued

Expected Result:

no dump, scan continued

Windows 10 Pro Build 17763 EN All update KTS 20.0.10.954 Application Verifier and Driver Verifier ON

Reproduction steps:

1. Click to More tools->Manage applications->Application Control->Start.
2. Blocked two files avp.exe and avpui.exe.

Actual result:

After blocked files avp.exe and avpui.exe product crashed and generate damps.

Expected Result:

Product after blocked is working normal.

Windows 10 Pro Build 17763 EN All update KTS 20.0.10.954 Application Verifier and Driver Verifier ON

Reproduction steps:

1. Reboot system.
2. Click to Open Network & Internet settings.
3. Select Internet connection and connection.

Actual result:

Crashed after internet connection and generate damp.

Expected Result:

Product working stability after internet connection.

Windows 10 Pro Build 17763 EN All update KTS 20.0.10.954 Application Verifier and Driver Verifier ON

Reproduction steps:

1. Starting system.
2. Unloading and loading product.

Actual result:

In time of work, unloading and loading the product have been crashed.

Expected Result:

Product is working without crashed.

Reproduction steps:

No special steps, just started my system today and got this warning and generated a dump.

Windows 10 x64 Version: 1809

KTS 20.0.10.954 de app + drv verifier enabled

Unknown exception - code 12980fd3

Reproduction steps:

I think this dump was created around the time i tried to get KTS back to normal stress levels, meaning around the time i stopped scans, changed settings back to normal.

Or its related to the TAM system scan/analysis, i let that run a little longer after the stress test.

I am not sure because i just discovered the dump.

Windows 10 x64 Version: 1809

KTS 20.0.10.954 de app + drv verifier enabled

Unknown exception - code 10ab9c9b

Reproduction steps:

i put KTS under high load, by starting several different scans like quick and full scan, tam analysis and so on,

increased the load by letting file-av scan several archivs,by changing the according settings and trying to open said archivs, basicly tried to force KTS to do as much as possible,

During that avpui.exe crashed several times without dump, after i restarted the gui and pressed a few more "buttons" everything froze and i got this dump and the gui crashed again without dump.

The ram usage of avp.exe was around 1.1gb when the dump got created.