Bug reports connected to Kaspersky Secure Connection are received in this topic.

 

Kaspersky Secure Connection (KSeC or KSDE) — desktop application which helps to provide secure connection over insecure networks f.e. when you are using public Wi-Fi in cafe or airport. Kaspersky VPN service is used for it.

 

Please write in this topic only about the problems that suits the list of components!

General requirements for bug-reports are written in Section 2 of testing guide.

 

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  • 2

    Real system:

    Windows 10 64-bit, Version 1803

    KIS 20.0.0.318 de app + drv verifier enabled

    Reproduction steps:

    I just started Kaspersky Secure Connection on the Desktop and got a KSDE-dump.

    Actual result:

    KSC didnt start.

    Expected Result:

    KSC started.

    Edit:

    After some attempts it seems only the ui process starts for a while before closing again, everytime i try to start it a dump file gets created.

    Another set of Traces+dump: https://cloud.qainfo.ru/s/HsEIKQQWnuUeytK

    Edit2:

    Rebooted the system, Kapsersky secure connection still wont start.

    Another set of traces+dump:https://cloud.qainfo.ru/s/U2xCtxDAdWFdoej

    I was able to start it up before so i am wondering where this issue is coming from.

    Edit3:

    I think the problem is caused by not existing folders, to be specific i remembered, after going through a log, that i deleted the KSDE folder under programdata\kaspersky lab\ while testing things, that should be the cause.

  • Real system:

    Windows 10 64-bit, Version 1803

    KIS 20.0.0.318 de app + drv verifier enabled

    Used Windows Kits  Application verifier (x64)

    Compatibility+Miscellaneous setting on in app verifier for ksde.exe+ksdeui.exe

    Reproduction steps:

    1. I turned on the settings in app verifier for ksde.exe and ksdeui.exe
    2. i started KSDE from the desktop and got those 2 gui dumps

    Actual result:

    KSDE started up

    Expected Result:

    KSDE started up

  • Real system:

    Windows 10 64-bit, Version 1803

    KIS 20.0.0.454 de app + drv verifier enabled

    Reproduction steps:

    Important is that Traces are enabled or it wont work!

    When i hand a fuzzed dll file to ksdeui.exe with Peach Fuzzer ,with the start a process option, Peach logs an Illegal Instruction Violation starting at ksdeuimain!Execute+0x0000000000039bed.

    KSec isnt effected because an extra process is started.

    It works with any fuzzed dll and some other filetypes.

    I attached the peach logs.

  • Windows 10 Pro Build 17134 EN All update KSDE 20.0.0.489

    Reproduction steps:

    1. Open KSDE.
    2. Click Subscription.
    3. Click Sing in to My Kaspersky.

    Actual result:

    No connection via My Kaspersky.

    Expected Result:

    Connection via My Kaspersky successfully.

  • Windows 10 Pro Build 17134 EN All update KSDE 20.0.0.489

    Reproduction steps:

    1. Open KSDE.
    2. Connection via server Zaborona.help. 

    Actual result:

    No connection server Kaspersky Secure Connection.

    Expected Result:

    Connection via server Kaspersky Secure Connection successfully.

    link on configuration open vpn from check https://zhovner.com/tmp/srv8.zaborona-help.ovpn 

  • Windows 10 Pro Build 17134 EN All update KSDE 20.0.0.489

    Reproduction steps:

    1. Open KSDE.
    2. Click on button retry. 

    Actual result:

    After click on retry actions are not.

    Expected Result:

    After click on retry there is a retrying connection.

  • Windows 10 Pro Build 17763 EN All update KSDE 20.0.0.604

    Reproduction steps:

    1. Open KSDE. 

    Actual result:

    No connection server Kaspersky Secure Connection.

    Expected Result:

    Connection via server Kaspersky Secure Connection successfully.

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