— OS (operation system) crashes;
— crashes of KES;
— OS freezes cause of KES(no such problem without product);
— KES hangings.
Please write in this topic only about the problems that suits the list of components!
All inappropriate messages will be deleted!
i | If possible use ZIP format for dump files archives.
! | All bug reports MUST have:
— the state of AppVerifier and DrvVerifier tools (enabled/disabled);
— the name of the dump file and the path to it (priority to the ftp data8);
— all actions that lead to the problem are described;
— traces of the product.
On pruduct's dump detection please check the state of BFE service — Base Filtering Engine.
For this in cmd input command:
sc query bfe
Dump from PC with disabled BFE or from VirtualBox (Oracle®) are not being processed.
Open encryption Monitor
Dump after dump will be created
Windows 11 21H2 (not 10)
Select Protection Components -> General
The application exited(crashed).
The General setting should be open normally.