Bug reports connected to the following components of Home and Small Office products are received in this topic:
— Safe Money (SM);
— Virtual keyboard (VK)
— Secure keyboard (SK)
i | Please note that in products KFA\KAV only component «Virtual keyboard» is avaliable.
Please write in this topic only about the problems that suits the list of components!
General requirements for bug-reports are written in Section 2 of testing guide.
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No special steps, just trying to open my bank in Safe Money.
I get a warning that FF is already open and asks me to close it (this warning appear even being FF closed), if I click in close now then I get: Failed to run Protected Browser...
#3013 An extra page will appear when you enter the introduction of secure payment for the first time.
The reproduced video and trace have been packaged in the network disk.
This extra page appears.
This extra page does not appear.
#3012 The computer has restarted, but it is still prompted to restart to use the on-screen keyboard.
Restart the computer
Note: At this time, click the on-screen keyboard in More Tools to open the on-screen keyboard normally, but it is displayed in the settings-additional that it needs to be restarted.
Have a hint