Bug reports connected to the following components of Home and Small Office products are received in this topic:

— AVZ scripts processing;

— Sending of dumps from product's GUI

— devices management and My Kaspersky;

 

To connect to My Kaspersky You have to create account. From product: Device management -> Connect to My Kaspersky.
Also it's possible to do it straight from My Kaspersky portal.


i| On connection to My Kaspersky your credenials will be asked (login/password), use: beta_tester/XsySNW5a6c.

!| We do not recommend You to use account created for Beta for everyday usage on released product

— Problems that are not connected any other topic.

 

Please write in this topic only about the problems that suits the list of components!

General requirements for bug-reports are written in Section 2 of testing guide.

 

All inappropriate messages will be deleted!

!|ALWAYS add traces (product's .log files) to report.

  • Reproduction steps:

    Related images and videos are placed in the network disk.

    Actual result:

    The dates are not consistent.

    Expected Result:

    The dates are the same.

  • Reproduction steps:

    Right-click on an application shortcut.

    Actual result:

    You cannot query reputation information.

    Expected Result:

    You can query reputation information.

    This problem seems to happen frequently, I have feedback many times, but the answer to me is that the design is like this, but the magic is that in the release version, I can check the application reputation through the right-click shortcut, and in some Beta versions, I cannot pass this Ways to view. Please confirm whether this is by design or a BUG has occurred.

  • Reproduction steps:

    The specific reproduction process is presented in the form of video.

    Unable to provide trace.

    Actual result:

    The program was successfully uninstalled.

    Expected Result:

    There is a verification mechanism and the program should not be uninstalled.

  • Reproduction steps:

    The specific reproduction video and trace are placed in the network disk.

    Actual result:

    The authorization file was successfully deleted.

    Expected Result:

    Unable to delete authorization file.

  • Reproduction steps:

    The specific reproduction video and trace are placed in the network disk.

    Actual result:

    Only Google search was used.

    Expected Result:

    Please add more engines (such as Bing, Baidu, etc.), because Google search is not available in mainland China and will affect all users in the region.

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