Bug reports connected to the following components of Home and Small Office products are received in this topic:

— "Data Encryption" component;

— "Backup" component;

— "Password Manager" component (PM)

— "File Shredder" tool;

— "Unused Data Center" (UDC).

 

Please write in this topic only about the problems that suits the list of components!

General requirements for bug-reports are written in Section 2 of testing guide.

 

All inappropriate messages will be deleted!

!|ALWAYS add traces (products .log files) to report

  • Reproduction steps:

    Main interface-password manager-install

    Actual result:

    abnormal.

    Expected Result:

    normal.

  • Reproduction steps:

    Uninstall the password manager through the normal uninstallation method.

    Actual result:

    Unable to uninstall.

    Expected Result:

    Successfully uninstalled.

  • Reproduction steps:

    Place the mouse on the button.

    Actual result:

    Align left

    Expected Result:

    Centered

  • Reproduction steps:

    Click "Log in to My Kaspersky"

    Actual result:

    The interface layout is abnormal.

    Expected Result:

    Normal, no problems.

  • Reproduction steps:

    Click to download the mobile password manager-use the link to download.

    Actual result:

    Without any download, I visited "https://click.kaspersky.com/?hl=zh-Hans&pid=kpmwin&version=9.0.2.14151&hotfix=n&syst=Microsoft%20Windows%2010%2010.0.19042%20Build%2019042&link=download_kpm" automatically Jump back to "https://www.kaspersky.com.cn/home-security#installation", there is no place to download the password manager on this page.

    Expected Result:

    It can be downloaded normally.

    Take my iPhone as an example. I scanned the QR code above. The iPhone successfully jumped to the AppStore and asked me to click to download. However, I entered through the link and the iPhone did not make any jumps, and I did not find the downloading place.

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