Bug reports connected to the following components of Home and Small Office products are received in this topic:

— Web Anti-Virus (WebAV);

— Mail Anti-Virus (MailAV);

— Antispam (AS);

— Instant messagers Anti-Virus (IMAV);

— AntiBanner (AB);

— Parental Control (PC);

— Do Not Track (DNT);

— general settings of ports control.

 

i | Please note that in products KFA\KAV components «Antispam», «Parental Control», «Do Not Track» and general settings of ports control are not avaliable.

 

Please write in this topic only about the problems that suits the list of components!

General requirements for bug-reports are written in Section 2 of testing guide.

 

All inappropriate messages will be deleted!

 

!|ALWAYS add traces (product's .log files) to report

  • Reproduction steps:

    Turn off the "Web Anti-Virus" component

    Actual result:

    No second confirmation prompt appears

    Expected Result:

    The second confirmation prompt appears

  • Reproduction steps:

    The specific reproduction video and trace, I put it in the network disk, download address: https://c-t.work/s/ccb62a325b8745

    Actual result:

    This prompt appears.

    Expected Result:

    This prompt does not appear.

  • Reproduction steps:

    No special steps, I have Mozilla FireFox 75 + already installed Kaspersky Protection add-on.

    Actual result:

    Every few minutes I get a warning to install KP for Mozilla FireFox, also a warning in KTS Notification Center:

  • Reproduction steps:

    No special steps, just open the browsers...

    Actual result:

  • Windows 10 Pro Build 19041 EN All update KTS 21.1.2.271 EN Google Chrome Version 81.0.4044.129 (Official Build) (64-bit)

    Reproduction steps:

    1. Open www.alfabank.by.
    2. Open chat with Technical Support

    Actual result:

    In time communication with employee chat reconnect.

    Expected Result:

    Chat works without reconnect.

  • Reproduction steps:

    Setting-Protection-Anti-Network Attack-MAC Spoofing Protection

    Actual result:

    Start protection, or an error code should pop up after start failure

    Expected Result:

    After clicking Save, Kaba has no response, click Save to exit the anti-cyber attack option and enter it again is not enabled

    video:https://c-t.work/s/59b555eb23bc4d

    trace:https://c-t.work/s/7d2fee501b2d41

  • Reproduction steps:

    Right click web ads-add to anti ads

    Actual result:

    Failed to block the ad after refreshing the page

    Expected Result:

    The ad was blocked by anti-advertising

  • Reproduction steps:

    Settings-Protection-Web Anti-Virus-Operation when a threat is detected-Left-click on the selected button (mine is the "Notification" of the previous card) -Move the mouse up and down

    Actual result:

    This style

    Expected Result:

    No problem

  • Reproduction steps:

    Settings-Protection-Web Anti-Virus-Operation when a threat is detected

    Actual result:

    Which of the web anti-virus is still the normal selection state, other similar settings are the link selection state

    Expected Result:

    The mouse style is changed from normal selection to link selection

  • Windows 10 Pro Build 19041 EN All update KTS 21.1.2.271 EN

    Reproduction steps:

    1. Click to Settings->Performance->Pause File Anti-Virus.
    2. Click add and installed time from 12:00 PM to 12:05 PM
    3. Added files avp.exe, avpui.exe, dump_writer_agent.exe, kldw.exe.

    Actual result:

    After 12:05 PM product not restore protection.

    Expected Result:

    Protection restore.

  • Reproduction steps:

    No special steps to reproduce, just install new version and open the browsers Chrome and/or Edge Chromium. The system has been restarted several times and powered shutdown and started and still getting the same issue.

    Actual result:

    In both browsers Kaspersky Protection add-on is installed, but still I'm getting warning notifications I have to install it, also the add-on does not work...

  • Reproduction steps:

    Right-click a desktop shortcut.

    Actual result:

    Unable to find its reputation in KSN.

    Expected Result:

    You can find its reputation in KSN.

  • Reproduction steps:

    As shown: https://box.kaspersky.com/smart-link/f2cbce64-beab-48c5-9f72-9fc5544d1154/

    Actual result:

    dark green.

    Expected Result:

    light green.

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