Bug reports connected to the following components of Home and Small Office products are received in this topic:

— Standard Windows installer tasks (install/delete, Force Update);

— Migration: KFA <-> KAV <-> KIS <-> KTS;

— Bases update.

 

Please write in this topic only about the problems that suits the list of components!

General requirements for bug-reports are written in Section 2 of testing guide.

 

All inappropriate messages will be deleted!

  • Reproduction steps:

    Update the database

    Actual result:

    An error occurred

    Expected Result:

    No error

  • Reproduction steps:

    The video and trace are in the network disk.

    Actual result:

    There are tips.

    Expected Result:

    There is no prompt.

  • Reproduction steps:

    Update report, as shown: https://box.kaspersky.com/smart-link/c88ed9da-2fed-4159-a13e-1cc18ae740be/

    Actual result:

    KB

    Expected Result:

    MB

  • Windows 10 Pro Build 19041 EN All update KTS 21.1.15.482 EN

    Reproduction steps:

    1. Click start windows->Settings->Apps.
    2. Launched uninstall product.

    Actual result:

    In time uninstall product appeared error 1404.

    Expected Result: 

    Product uninstall without errors.

  • Windows 10 Pro Build 19041 EN All update KTS 21.1.15.482 EN

    Reproduction steps:

    1. Launched Install Package.
    2. Click accepted Kaspersky Security Network Statement.

    Actual result:

    After accepted Kaspersky Security Network Statement Kaspersky Security Network disable in product.

    Expected Result: 

    Kaspersky Security Network enable.

  • Reproduction steps:

    Update application

    Actual result:

    Update stuck.

    Expected Result:

    update completed.

  • Reproduction steps:

    As shown in the video: https://box.kaspersky.com/smart-link/1c1a0c0f-fbfc-44dd-a405-b2954440c2b1/

    Actual result:

    After updating the data in the "Data Update Library", the "Software Updater" data is not updated

    Expected Result:

    After updating the data in the "Data Update Library", the data of the "Software Updater" is also updated

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