Bug reports connected to the following components of Home and Small Office products are received in this topic:
— Standard Windows installer tasks (install/delete, Force Update);
— Migration: KFA <-> KAV <-> KIS <-> KTS;
— Bases update.
Please write in this topic only about the problems that suits the list of components!
General requirements for bug-reports are written in Section 2 of testing guide.
All inappropriate messages will be deleted!
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Reproduction steps:
As shown in the video: https://box.kaspersky.com/smart-link/1c1a0c0f-fbfc-44dd-a405-b2954440c2b1/
Actual result:
After updating the data in the "Data Update Library", the "Software Updater" data is not updated
Expected Result:
After updating the data in the "Data Update Library", the data of the "Software Updater" is also updated
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Reproduction steps:
Update application
Actual result:
Update stuck.
Expected Result:
update completed.
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Windows 10 Pro Build 19041 EN All update KTS 21.1.15.482 EN
Reproduction steps:
- Launched Install Package.
- Click accepted Kaspersky Security Network Statement.
Actual result:
After accepted Kaspersky Security Network Statement Kaspersky Security Network disable in product.
Expected Result:
Kaspersky Security Network enable.
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Windows 10 Pro Build 19041 EN All update KTS 21.1.15.482 EN
Reproduction steps:
- Click start windows->Settings->Apps.
- Launched uninstall product.
Actual result:
In time uninstall product appeared error 1404.
Expected Result:
Product uninstall without errors.
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#2550 Unit error in update report.
Rejected
Reproduction steps:
Update report, as shown: https://box.kaspersky.com/smart-link/c88ed9da-2fed-4159-a13e-1cc18ae740be/
Actual result:
KB
Expected Result:
MB
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Reproduction steps:
The video and trace are in the network disk.
Actual result:
There are tips.
Expected Result:
There is no prompt.
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Reproduction steps:
Update the database
Actual result:
An error occurred
Expected Result:
No error