Reproduction steps:

No special steps, just selected a folder with some malware samples -> Scan for viruses

Actual result:

Got a GUI crash and product auto restarted...

Windows 10 Pro Build 19041 EN All update KTS 21.1.2.271 EN Application Verifier and Driver Verifier ON

Reproduction steps:

1. Loading product. 

Actual result:

In time loading create dump.

Expected Result:

Product loading without crashes.

Windows 10 Pro Build 19041 EN All update KTS 21.1.2.271 EN Application Verifier and Driver Verifier ON

Reproduction steps:

1. Click to Support->Support Tools.
2. Click to button stop record traces.  

Actual result:

After completed record traces product crashes.

Expected Result: 

After disable recorded traces product normal.

Windows 10 Pro Build 19041 EN All update KTS 21.1.2.271 EN Application Verifier and Driver Verifier ON

Reproduction steps:

1. Run Full Scan->Quick Scan->Selective Scan.
2. Open This PC and run scan Local disk C two time. 

Actual result:

After run Selective Scan product crashes.

Expected Result: 

Task scan completed without crashes.

Reproduction steps:

unknown

Actual result:

No prompt

Expected Result:

Prompt

Reproduction steps:

No special steps, just got while surfing and opening Wire Messenger client.

Actual result:

Got product crash...

Real PC:

Windows 10 64-bit Version 2004

Build 19041.207

KTS 21.1.7.271

Reproduction steps:

I ran a gsi scan, i think when the scan was done or around the end the crash happened

Actual result:

KTS crashed and restarted

Expected Result:

no crash

Kaspersky Security Cloud 21.1.7.271 was working okay at first but after a day or two started repeatedly crashing.

Application and driver verifiers are off.

Windows 10 Home 1903, build 18362.778

Reproduction steps:

Settings-Protection-Web Anti-Virus-Operation when a threat is detected

The selection box is unresponsive, click repeatedly to prevent downloading, and then repeatedly crash.

Actual result:

1.Can't switch, and Kaba flashed back and crashed a few times more; Can switch, but click to save Kaba crashed and flashed back; Not crashed but can't switch

2.After the Kaba crashes and crashes, there is a problem with the license and it needs to update the database file up to 100MB

3.Protection is disabled due to licensing issues

4.There is a very low probability of starting tracking flashback, only 1 time because of flashback, so no log is recorded.

Expected Result:

The application can switch normally

Windows 10 Pro Build 19041 EN All update KTS 21.1.2.271 EN Application Verifier and Driver Verifier ON

Reproduction steps:

1. Connect USB.
2. Install Driver.
3. Open Control Panel->Network and Sharing->Change adapter settings->Properties->Select Internet Protocol Version 4.
4. Change DNS settings.
5. Save settings.
6. Reconnect USB modem.

Actual result:

In time reconnect usb modem product crashes.

Expected Result:

Reconnect Going on without crashes product.

Real PC:

Windows 10 64-bit Version 2004

Build 19041.207

KTS 21.1.7.271

um:invalid_pointer_read_avrf_c0000005_klavasyswatch.dll.eddce5e0b7c6774ea79bd12a13c19e60_0!gettracer

Already reported i think but just to be sure

Reproduction steps:

Started pc today then KTS started crashing due to that issue. Disabling system watcher fixes the issue i think.

Actual result:

Crash.... Crash

Expected Result:

No crash

Reproduction steps:

Create a folder in C:\new folder

right click it and select 'scan for virus.'

avp crash and reload it self.

Actual result:

avp crash

Expected Result:

scan can be done successful.

I am not sure that the reason for crash maybe is the same as #2342.

Real PC:

Windows 10 64-bit Version 2004

Build 19041.207

KTS 21.1.7.271

um:application_fault_avrf_beaeb9f2_bl.dll!unknown

Reproduction steps:

Sadly dont know, found it in the afternoon and the dump was from the morning. I did surf in microsoft edge chromium, used nord vpn some time and played guild wars 2 today. Thats what i could think of.

Reproduction steps:

AVP do database update automaticlly --> crash suddenly.

Actual result:

Crash and restart itself. KIS convert to KFA and report License problem and ask for database updating.

Expected Result:

No crash.

Real PC:

Windows 10 64-bit Version 2004

Build 19041.207

KTS 21.1.7.271

um:application_fault_avrf_5555760b_bl.dll!unknown

Reproduction steps:

1. I opened KTS

2. Clicked on my kaspersky

3. entered my account and connected

4. while it connected the dump was created

I was testing/watching the myKaspersky device section to test the new functionatlity and look, might be related to the issue.

Actual result:

Dump was created during the establishing of the connection -> My kaspersky succesful connected

Expected Result:

no dump

Reproduction steps:

started my laptop and found a SRV1-dump

Actual result:

it wrotes a dump

Expected Result:

all is fine

Reproduction steps:

Opened FileAV Settings -> went to Scan files of Microsoft Office setting and got a crash...

Windows 10 Pro Build 19041 EN All update KTS 21.1.10.361 EN Application Verifier and Driver Verifier ON

Reproduction steps:

1. Click to Backup and Restore.
2. Create 87 task.
3. Unloading product.

Actual result:

Product crashes after unloading.

Expected Result: 

Product unloading without crashes.

Windows 10 Pro Build 19041 EN All update KTS 21.1.10.361 EN Application Verifier and Driver Verifier ON

Reproduction steps:

1. Click to Backup and Restore.
2. Create 102 task.
3. Run all task on 8 hours.

Actual result:

Product crashes in time implementation task.

Expected Result: 

All task backup complete without dumps.

Windows 10 Pro Build 19041 EN All update KTS 21.1.10.361 EN Application Verifier and Driver Verifier ON

Reproduction steps:

1. Run Update Anti-Virus->Full Scan->Quick Scan->Scan from Context Menu->Idle Scan->More Tools->Software Update->Vulnerability Scan->PC Cleaner->Unsed Data Cleaner->Privacy Cleaner->Browser Configuration->Microsoft Windows Troubleshooting.
2. Run all task on 8 hours.

Actual result:

In time scan product crashes.

Expected Result: 

Scan complete without crashes.