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2021

307 Topics 804 Posts

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  • 20 Topics
    75 Posts
    JarvisJ
    info not provided
  • 110 Topics
    251 Posts
    JarvisJ
    hello! This is old problem. Please check that in your register key HKLM\KasperskyLab\AVP[version]\environment\UIFreezeDetectionDisabled has value «1»
  • 1 Topics
    17 Posts
    D
    <p>@harlan4096, I see, ok, leave it. </p> <p></p>
  • 10 Topics
    30 Posts
    huang1111H
    <p><strong>Reproduction steps:</strong></p> <p><span>The specific reproduction video, trace, and the file, I put in the network disk, download address: https://c-t.work/s/ea36fcf79ca04c</span></p> <p><strong>Actual result:</strong></p> <p><span>Stuck.</span></p> <p><strong>Expected Result:</strong></p> <p><span>No stuttering occurs.</span></p>
  • 100 Topics
    185 Posts
    D
    <p>Hello! GUI was changed so bug was fixed. </p>
  • 28 Topics
    97 Posts
    JarvisJ
    no info provided
  • 2 Topics
    10 Posts
    xzz123X
    <p>@jarvis</p> <p>Hi</p> <p>thanks for the info. I got your point.</p>
  • 5 Topics
    41 Posts
    Virus_900V
    <p><strong><span>Windows 10 Pro Build 19041 EN All update</span><span> KTS 21.0.44.1537 RC EN</span></strong></p> <p><strong></strong></p> <p><strong>Reproduction steps:</strong></p> <ol> <li>Install Kaspersky Total Security.</li> <li>Unloading product.</li> <li>Full Disable and Enable (Not restart).</li> </ol> <p><strong>Actual result:</strong></p> <p><span></span>After full disable and enable system product does not loading.</p> <p><strong>Expected Result:</strong></p> <p><span></span>Product loading in normal mode.</p> <p><strong>Additions:</strong></p> <p>Link backup system with reproduction l posted <strong><span><a href="/user/dmitriy-pisarets" target="_blank" rel="noopener">Dmitriy Pisarets</a></span></strong> in PM.</p>
  • 15 Topics
    52 Posts
    harlan4096H
    <p>With this new RC I deleted in C:\ProgramData\Kaspersky\SafeBrowser folder for FireFox, and now it's working fine when logging my bank, not getting Content Encoding Error, don't know it is enough or I would also delete cookies and cache of the browser?</p>
  • 16 Topics
    46 Posts
    D
    <p>hello! your suggestion was transferred to management. Nothing can be done with this situation in 'bug' terms.  Question will be discussed like a new requirement</p> <p> </p>