Hi,

Patch is available for testing now.

 

Update sources:

http://dnl-test.kaspersky-labs.com/test/ap

 

Please note that to install the patch in KSeC (KSDE), you need to update the product from the test server using the commands below.

Windows x86cd "%ProgramFiles%\Kaspersky Lab\Kaspersky Secure Connection 4.0"avp.com update http://dnl-test.kaspersky-labs.com/test/ap
Windows x64cd "%ProgramFiles(x86)%\Kaspersky Lab\Kaspersky Secure Connection 4.0"avp.com update http://dnl-test.kaspersky-labs.com/test/ap

Check the presence of a patch in the standard windows "Support", "About the program."

 

 

Scope features:

KL company rebranding.

Support chat.

 

Fixed problems:

NHDP scaned non-home network and show multiple notifications about new devices.

All external devices scan: the stop button is not fully visible.

Backup and Restore\Select folder for backup: line not allocated to resources.

SUPPORT: tdsskiller not started with 2019/2020 versions of our product.

SUPPORT: System Watcher blocks Puttytray program.

SUPPORT: HIPS - Exclusion box "Do not scan all traffic" in Application Control does not work.

SUPPORT: Unable to backup to network storage.

SUPPORT: Safe Money. 0x000000ff error.

Product hangs after restart request.

Outlook is frozen after KIS/KTS installation.

Browser profile is not transfered to safe browser (firefox 67).

HIPS\Aplication Activity - Not displayed anything at run sequence window.

HIPS - Not displayed field run sequences in alerts.

 

 

To begin testing you need to do next:

1. Install product

2. Update from public servers and reboot OS

3. Enable traces

4. Set Manual mode of Update

5. Set Update source: http://dnl-test.kaspersky-labs.com/test/ap (ftp://dnl-test.kaspersky-labs.com/test/ap)

6. Reboot OS

 

As usual I'd like to remind you:

1) If you found any problem, please, re-check it on the previous patch. Here we are looking only for bugs related to current patch.

2) Don't forget about traces and screenshots.

 

Bug report: version 2020MR0

Flood will be deleted.

  • Reproduction steps:

    Found a problem after the updateKaspersky is normal at the first boot every day.But after restarting the system, Kaspersky's confirmation window will not pop up.For this I recorded a video, check the address: https://drive.google.com/file/d/1-h78hgs9_6MXw6-IIqH_8TD3BmY4mPhE/view?usp=drivesdk

    I collected a trace file of the complete flashback processDownload address: https://cloud.qainfo.ru/s/6Zr73SctFlFJvb7

  • Reproduction steps:

    I and other guy found the problem about a month ago, try to report the problem vis tech support, but it is too slow and low efficiency, still the problem can not be identified.

    The problem is that Kaspersky may consume too much cpu when I watch live stream media using Chrome.

    https://www.huya.com/ is a chinese Live website, recently I discover that sometimes kaspersky will eat about 30% cpu when I watch video using chrome. Reproduction is not always successfull, but it is highly likely to reprodcue when visit some hot branch, such as this one,https://www.huya.com/kpl

    When reproduced, you can see that chrome and avp service completely consume all cpu resources... and the live will hang.

    I uploaded many data to tech support, but still there is not even a bug ID.

    Since the problem can still be reproduced when updated to patch C, I choose to report here also.

    steps to collect data

    1 already completely disable paging file, there is no virtual memory at all

    2 Run xperf -on base+cswitch+compact_cswitch+dispatcher+fileio -stackwalk profile+cswitch+readythread -buffersize 1024 in cmd to start performance data collection.

    3 start chrome and watch stream media

    4 avp service quickly consume about 30% cpu

    5 Run xperf -d C:\trace.etl

    6 turn on kaspersky product traces and reproduce again, collect traces

    7 reproduce again, collect avp process dump.

    data that I can provide,

    Xperf collection, traces, avp dump, screenshot.

    https://c-t.work/s/f41da0821aea48

    the link is more convenient for me to upload large data, but it has time limit. will expire in 167hours.

    please download it quickly. thank you

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