Windows 10 Pro Build 18362 EN All update KTS 21.0.7.318

Reproduction steps:.

1. Run Install KTS.
2. Click Activate trial version of the application.

Actual result:

Activate complete with Unknown error.

Expected Result:

Activate application without error.

Install Logs

https://cloud.qainfo.ru/s/PqNG8ZQUm66qVaY

Windows 10 Pro Build 18362 EN All update KTS 21.0.7.318

Reproduction steps:.

1. Click start->Click to cogwheel.
2. Click Apps.
3. Run Uninstall KTS.

Actual result:

Product does. not uninstall and complete with error 1404 and 1306.

Expected Result:

Product removed.

Windows 10 Pro Build 18362  EN All update KTS 21.0.7.318 EN Safe Mode

Reproduction steps:

1. Click to Control Panel.
2. Run uninstall.

Actual result:

When trying uninstall product coming out error 2318.

Expected Result:

Uninstall product completed successfully.

Windows 10 Pro Build 18362 EN All update KTS 21.0.7.318

Reproduction steps:.

1. Run install package in quiet mode with key /s /pPRODUCTTYPE=kts.

Actual result:

Product in quiet mode not install in system.

Expected Result:

Product install in quiet mode successful.

Windows 10 Pro Build 18362 EN All update KTS 21.0.11.416

Reproduction steps:.

1. Click Database Update.
2. Run Update signature.

Actual result:

Product base signature not update complete task witch error Update error Network operation timed out.

Expected Result:

Update complete successfully.

Additional:

And for this i'm not can normal testing your product.

Reproduction steps:

Install the app, click on the activation code, and then click to activate the app trial version.

Actual result:

Activation failed, network timed out

Expected Result:

Successful activation

Related screenshots：https://cloud.qainfo.ru/s/PNWgY0E1rms5IMN

Kaspersky Security Cloud 21.0.15.544 won't start. It says loading, but it never loads.

App verifier on, driver verifier off.

Windows 10 Home, version 1803, build 17134.885

Windows 10 Pro Build 18362  EN All update KTS 21.0.15.554 EN

Reproduction steps:

1. Run product.
2. Work with system.

Actual result:

After loading product appeared window Databases out of date Cannot update databases automatically. Internet connection may be missing.

Expected Result:

After loading product at once run task automatically task update databases.

Windows 10 Pro Build 18362  EN All update KTS 21.0.15.554 EN

Reproduction steps:

1. Run product.
2. Work with system.

Actual result:

After loading product appeared window Databases out of date Cannot update databases automatically. Internet connection may be missing.

Expected Result:

After loading product at once run task automatically task update databases.

Windows 10 Pro Build 18362  EN All update KTS 21.0.15.554 EN

Reproduction steps:

1. Run product.
2. Work with system.

Actual result:

After loading product appeared window Databases out of date Cannot update databases automatically. Internet connection may be missing.

Expected Result:

After loading product at once run task automatically task update databases.

Windows 10 Pro Build 18362  EN All update KTS 21.0.15.554 EN

Reproduction steps:

1. Run product.
2. Work with system.

Actual result:

After loading product appeared window Databases out of date Cannot update databases automatically. Internet connection may be missing.

Expected Result:

After loading product at once run task automatically task update databases.

Reproduction steps:

Install the product for the first time, update the database, open the PC cleaner

This prompt will appear:https://cloud.qainfo.ru/s/lA6KdT4Qf8o6K30

But at this time in the main interface of the database update module, you will find this:https://cloud.qainfo.ru/s/KkqzlAvfsM2AkVj

Actual result:

This prompt appears

Expected Result:

This prompt does not appear

Reproduction steps:

Just pressed the Install button.

Actual result:

Midway Stop of Installation: Could not install driver klwtp.sys_X64

Expected Result:

Full Installation of Beta Program

Reproduction steps:

Click on database update

Actual result:

The date shown is yesterday

Expected Result:

The date shown is today

Screenshot: https://cloud.qainfo.ru/s/5SdrQ2LNxAczol9

Report: https://cloud.qainfo.ru/s/LwVt13vpjBfQB5y

trace:https://cloud.qainfo.ru/s/eKCW9BMOX2fav5Q

Reproduction steps:

Update database

Actual result:

Update failed

Expected Result:

update completed

Reproduction steps:

Perform a database update, review the report after the update is complete, and start the second update.

Actual result:

The prompt is "Not all components have been updated"

Expected Result:

The prompt is "Completed"

Report download address: https://cloud.qainfo.ru/s/InvMxQehTmp627M

Windows 10 Pro Build 18362  EN All update KTS 21.0.19.1036 EN

Reproduction steps:

1. Install product.
2. Run update databases.

Actual result:

Update successfully with status failed .

Expected Result:

Task update databases successfully and errors.

Additional:

Update successfully with error in reports shows that all is well.

Reproduction steps:

Click "Run Update"

Actual result:

The update is slow and the update source update error that starts with the letter "S" appears

Expected Result:

Updates quickly, and there is no prompt for update source update errors that begin with the letter "S"

Reproduction steps:

Try to update the product, after every update, it shows "not all components...."

Actual result:

Product can not update the component VSP

Expected Result:

All is running well

Full traces are here -> https://cloud.qainfo.ru/s/Nh6Drn9o4FsMCtp.  

They are from the dump, but i think there is the first try of the update included.

Reproduction steps:

Install the application

Actual result:

No remaining time appears, as shown in Figure: https://cloud.qainfo.ru/s/6iMXonQzP2dThNM

Expected Result:

There should be remaining time