Bug reports connected to the following components of Home and Small Office products are received in this topic:
— Standard Windows installer tasks (install/delete, Force Update);
— Migration: KFA <-> KAV <-> KIS <-> KTS;
— Bases update.
Please write in this topic only about the problems that suits the list of components!
General requirements for bug-reports are written in Section 2 of testing guide.
All inappropriate messages will be deleted!
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Windows 10 Pro Build 18362 EN All update KTS 21.0.7.318
Reproduction steps:.
- Run Install KTS.
- Click Activate trial version of the application.
Actual result:
Activate complete with Unknown error.
Expected Result:
Activate application without error.
Install Logs
https://cloud.qainfo.ru/s/PqNG8ZQUm66qVaY
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Windows 10 Pro Build 18362 EN All update KTS 21.0.7.318
Reproduction steps:.
- Click start->Click to cogwheel.
- Click Apps.
- Run Uninstall KTS.
Actual result:
Product does. not uninstall and complete with error 1404 and 1306.
Expected Result:
Product removed.
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Windows 10 Pro Build 18362 EN All update KTS 21.0.7.318 EN Safe Mode
Reproduction steps:
- Click to Control Panel.
- Run uninstall.
Actual result:
When trying uninstall product coming out error 2318.
Expected Result:
Uninstall product completed successfully.
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Windows 10 Pro Build 18362 EN All update KTS 21.0.7.318
Reproduction steps:.
- Run install package in quiet mode with key /s /pPRODUCTTYPE=kts.
Actual result:
Product in quiet mode not install in system.
Expected Result:
Product install in quiet mode successful.
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Windows 10 Pro Build 18362 EN All update KTS 21.0.11.416
Reproduction steps:.
- Click Database Update.
- Run Update signature.
Actual result:
Product base signature not update complete task witch error Update error Network operation timed out.
Expected Result:
Update complete successfully.
Additional:
And for this i'm not can normal testing your product.
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Reproduction steps:
Install the app, click on the activation code, and then click to activate the app trial version.
Actual result:
Activation failed, network timed out
Expected Result:
Successful activation
Related screenshots：https://cloud.qainfo.ru/s/PNWgY0E1rms5IMN