Bug reports connected to the following components of Home and Small Office products are received in this topic:

— Graphic User Interface (GUI);

— Help of the product.


!| Please, attach video or screenshots to posts connected to visual problems.

Please write in this topic only about the problems that suits the list of components!

General requirements for bug-reports are written in Section 2 of testing guide.


All inappropriate messages will be deleted!

!| Please, write down the product
  • Reproduction steps:

    turn on traces to max

    exit product

    start product

    click somewhere in product GUI

    Actual result:

    GUI is not responding. 

    Expected Result:

    GUI respond to  the click

    I upload traces and video record

    in the video, left and right click got special Animation effect





  • Reproduction steps:

    right click a file and choose Check reputation in KSN

    Actual result:

    product gui restarted

    Expected Result:

    product will continue working and show file reputation.

  • Reproduction steps:

    uninstall ksos via control panel

    Actual result:

    there is UI defect in pop up confirmation window, green color rectangle only cover half the length of the window

    Expected Result:

    green color cover full length of the window

    see screenshot


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