Bug reports connected to the following components:

— Application control (HIPS); 
— Firewall (FW); 
— System Watcher (SW); 
— Intrusion detection system (IDS); 
— Trusted applications manager (TAM) 
— Webcam access; 
— Audio control; 
— System changes control. 
— Software Update and Software Cleaner. 
i| Please note that in products KFA\KAV only System Watcher is avaliable.


 Please write in this topic only about the problems that suits the list of components!

General requirements for bug-reports are written in Section 2 of testing guide.


All inappropriate messages will be deleted!

!| ALWAYS add product traces

  • Windows 10 Pro Build 18362  EN All update KTS EN Google Chrome 75.0.3770.142 (Official Build) (64-bit)

    Reproduction steps:

    1. Install Product.
    2. Open Google Chrome. 

    Actual result:

    Access internet blocked.

    Expected Result:

    Internet work in normal mode.

  • Reproduction steps:

    This problem is more serious, there are questions about SW defense ransomware

    Virus sample download address 1 (normal version): https://cloud.qainfo.ru/s/SshTyjY2pPikmjZ

    Virus sample download address 2 (using VMP): https://cloud.qainfo.ru/s/M3mNmNTJ5aVZcvu

    Double-click the sample as shown in this image (https://cloud.qainfo.ru/s/zNCv7EJMqNggv1K)


    Actual result:

    Defense failure

    Expected Result:

    Defense success

    There are still some words that I want to say to the development team:This is no accident. When the ransomware modifies the original files without deleting them, Kaspersky’s defenses are ineffective. I have discovered this problem more than once. I thought I uploaded them to the anti-virus department. I will pay attention to it, but the result is very disappointing. They just learn my sample machine and not solve the problem of SW.

  • Reproduction steps:

    Double-click this sample and wait for some time. The sample will run automatically. When the sample shows malicious behavior, Kaspersky detects the malicious program, but does not promptly pop up the prompt window and block the malware behavior, resulting in this malicious sample. Successfully carried out malicious acts and also destroyed the system (the language of some places has changed), for which Kaspersky did not recover the files lost by the computer.

    Actual result:

    Kaspersky did not promptly stop the malicious behavior of the virus sample, and did not delete the original file in time.

    Expected Result:

    Kaspersky promptly blocks the malicious behavior of the virus sample and deletes the original file in time.

    Report download address:https://cloud.qainfo.ru/s/75oDrpeSbATxDgl

    Trace download address:https://cloud.qainfo.ru/s/f2gEstyRl4wjQBy

    Virus sample download address:https://cloud.qainfo.ru/s/YMl4Ms6hweGR05n

  • Reproduction steps:

    The specific recurrence process is presented in video format. Check the address: https://cloud.qainfo.ru/s/gJmYuvZr4YEJQjT

    Actual result:

    Pop up this second confirmation window

    Expected Result:

    Do not pop this second confirmation window

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